Customer Experience/Service

Hotels Can Increase Revenue with Existing Internet Bandwidth through eTelemetry

eTelemtry's Notify manages Internet access usage, enables upselling of premium bandwidth services, displays custom ads in guest web browsers
Texas Roadhouse Ensures Food Quality, Safety with Steton Software

Texas Roadhouse, a 282-unit casual dining concept based in Louisville, Kentucky, has selected Steton to provide software for its quality assurance and food-safety programs.
Booking Profits Through Spa and Golf

Hotels maximize the revenue potential of their spas and golf courses with solid system integration and effective yield management tools.
Customer's Emotions Linked to Positive Restaurant Profits

A restaurant's bottom line is often most influenced when an emotional connection is made with customers
Synergizing IT & Ops

Boston Market brings innovation to new levels through cross-departmental collaboration
Getting guest feedback

University tests the tools for measuring restaurant guest satisfaction
Breakthrough Restaurants Recognized

Three restaurant companies were presented with Hospitality Technology's third annual Breakthrough Awards at last month's annual Restaurant Executive Summit.
Going Mobile

From guest feedback systems to hostess solutions, restaurants roll out innovative uses for wireless technology

GPS Drives Customers to Your Door