Customer Experience/Service

New Partnership Strengthens Intelity's In-Room Self-Service Offering
Intelity's new partnership with Crestron provides hotel guests with even more control over their travel experience by assists guests in adjusting their guestrooms to their exact specifications.
Touchscreens Become the Concierge at Marriott Nashville Airport
The Marriott Nashville Airport hotel is giving its lobby a self-service update with the addition of multiple touchscreen concierge stations. Local area guides, airline check-ins and Internet access are just some of the functions improving their guests' stays.

New Report Points to Social Media Explosion

The popularity of online social networking spans the generations with more than 40 percent of consumers using popular sites such as Facebook and LinkedIn, according to the Consumer Internet Barometer.
Ariane Systems, TAOS Launch Joint Hotel Self-Service Venture

Ariane Systems Group and TAOS Technologies, LLC will develop and deploy hospitality-oriented self-service technology solutions within North America.
Disneyland Paris Informs Guests on the Go with Real-Time Mobile Tech

Disneyland Paris partners with Orange Business Services to give guests the ability to access theme park information before and during their stay through mobile cellular devices.
MKG Hospitality Ranks 2009's Top 20 Global Hotel Brands

Major Chain hotel brands maintain their international market position, as per MKG Hospitality's global ranking 2009, with Best Western, Holiday Inn and Comfort Inns & Comfort Suites making up the top three.
hotelSystemsPro to Drive Websites Traffic Via Internet Prospecting with New Product Launch

HotelSystemsPro announces the launch of its newest product offering designed to optimize a property's Internet presence and drive online reservations through local event opportunities, using landing pages and search engines to target event visitors.
HT Opens Annual Call for Breakthrough Awards Nominations

Hospitality Technology is now accepting nominations for the 2009 Breakthrough Awards. Submit your nominations today for the restaurant that has demonstrated excellence in technology innovation, customer engagement and overall business efficiency.
iBAHN's Virtual Private Network Certification Program Goes Global

iBAHN's VPN program provides assurance to certified companies that their executives will be able to function productively and seamlessly, with no geographic boundaries, while staying in iBAHN-installed hotel properties.
Aptech's Web-Based, Multi-Property BI Solution Hits Market

Aptech Computer Systems' execuvue business intelligence software is a next-generation solution that eliminates manual spreadsheet processes by providing hoteliers with centralized Web-based data capture.

New Partnership Strengthens Intelity's In-Room Self-Service Offering

Touchscreens Become the Concierge at Marriott Nashville Airport

New Report Points to Social Media Explosion

Ariane Systems, TAOS Launch Joint Hotel Self-Service Venture

Disneyland Paris Informs Guests on the Go with Real-Time Mobile Tech

MKG Hospitality Ranks 2009's Top 20 Global Hotel Brands

hotelSystemsPro to Drive Websites Traffic Via Internet Prospecting with New Product Launch

HT Opens Annual Call for Breakthrough Awards Nominations

iBAHN's Virtual Private Network Certification Program Goes Global

Aptech's Web-Based, Multi-Property BI Solution Hits Market