Restaurants

SoundHound AI to Acquire SYNQ3 to Expand Its AI Customer Service Solutions and Create the Largest Voice AI Provider for Restaurants
Merger will create a new AI market leader with over 10,000 restaurant locations and best-in-class voice AI solutions.
McDonald's New Concept Focuses on Beverages, Snacks
McDonald's will open the first CosMc’s, a new small-format, beverage-led concept, this month.

WorkJam Launches Automated Attestation Module to Simplify Time and Attendance Tracking for Frontline Employees

Employers will now be able to create specific questions within the WorkJam app that employees have to answer in order to comply with local labor laws.
Rock N Roll Sushi Hires New CEO, VP of Operations

CEO Chris Kramolis, who has served in the role since October 2020, will stay on with the Tampa-based company as Chief Development Officer to focus on franchise development and real estate.
Denny’s Courts Hotel Partnerships

The diner is looking for franchisees interested in opening locations near or adjacent to hotels.
How Pepicelli’s Pizza Serves Up Operational Improvements, Marketing Programs

Since using HungerRush’s POS in October 2020, Pepicelli’s has increased total sales by 27%.
STUDY: Consumers Spent 7.3% More on Restaurant Gift Cards Over Thanksgiving Holiday Weekend Vs. 2022

According to Paytronix's research, Cyber Monday continues to outpace Black Friday as the highest sales day across both physical and digital sales.
Building the Right Reputation Through Customer Service, Customer Centricity

An organization that is customer centric trains every employee to ask whether the decisions they make will have an impact on the customer, and if so, what that impact would be.
Huddle House Names Blain Shortreed Brand President

Industry vet previously served as CEO of Long John Silver's. He also served as Vice President of Operations for Yum! Restaurants Canada.
ConverseNow's Voice AI Assistants Redefine The Restaurant Industry with Outstanding Milestones and Growth

ConverseNow's technology has expanded into about 1800+ stores in 46 out of 50 states, making it a dominant presence in the restaurant industry nationwide.