FCS Teams with OpenWays
OpenWays and FCS Computer Systems have announced an integration partnership that is enhancing mobile travel experiences for guests and improving bottom lines for hotels. FCS i-Guest, a self-service mobile application, now has OpenWays' Mobile Key embedded inside, making the arrival process far more convenient, personal, and stress free for hotel guests.
OpenWays streamlines the hotel arrival process by harnessing the power of mobile technology and using its triple-play technology platform including Crypto Acoustic Credential (CAC™), Pure NFC, and RFID to enable guests to skip the traditional check-in process and open their room doors using any of the 6.5 billion cell phones in the world -- any make, any mobile network.
The FCS i-Guest app with OpenWays Mobile Key built in is a unique smartphone application that lets users access hotel information, room reservation details, local attractions, restaurants, and other amenities -- including going straight to their room upon arrival and unlocking their doors. After check-in, they can also make service requests, listen to voicemails left in their room, see text messages from the front office, place in-room dining orders, view their membership points and the recommended redemptions, and perform express check-outs without having to wait in line at the front desk. From an operations perspective, the joint solution reduces the need for hotels to purchase, issue and dispose of plastic keycards, saving time and labor costs, and significantly helping the environment.
With Mobile Key by OpenWays on i-Guest, travelers who opt in for Mobile Key are given all the information they need to access their room. Guests press an "unlock" button in i-Guest to receive a virtual room key to unlock the room door. Mobile Key by OpenWays does not require hotels to purchase new locking systems as it upgrades the major electronic-locking systems on the market today regardless of the card technology being used (magnetic-stripe card, smart card, proximity card, RFID cards, etc).