Owners and investors who previously shunned the big brands will find it more difficult than ever to resist the extra occupancy their loyalty programs provide.
With Amperity’s platform assembling a Customer 360 and making it readily available, MGM is reaching their customers with messages and promotions at key moments before, during, or after guest visits to provide an elevated experience and drive more engagement.
Many Hyatt hotels around the world are showing love for local small businesses impacted by COVID-19 while reigniting guests’ joy of travel through distinct, local experiences.
Through Wyndham Grand's Connection Concierge, guests can receive assistance setting up or troubleshooting video calls to family and friends and the Connection Concierge can also recommend the perfect spots on-property from where to call family and friends, combining scenic backdrops with a great Wi-Fi connection.
The integrated software solution provided by Omnico and GHS will unite all point-of-sale systems, with the casino's promotions and loyalty engine, across retail, hospitality, and its convenience store.
The Hari Group operates 55 Dunkin locations, most in the Chicago suburbs. "The reliance on drive-thru has increased drastically," says Raj Patel, president.
