A collection of news, articles and other featured content about Loyalty.
Follow these four steps to create an engaging, future-proof loyalty program.
Guests demand hyper-convenience and customization and this drives how they want to interact with a brand. As interactions have become increasingly digital, don't forget the opportunities that exist in-store to drive loyalty signups.
Demands of takeout and delivery present challenges and yield solutions for restaurants to leverage the benefits of omni-channel digital strategies
Find out why lower value guests prefer points + cash loyalty programs while high value guests want personalized, curated offers.
Sparkfly streamlined the flow of data between systems, empowered marketing and significantly reduced existing hands-on support required.
5-point turnaround plan includes stabilizing dine-in experience and expanding off-premise, which grew 20% in Q1.
IT budgets rise as post-digital disruption puts focus on super-charged service and customization.
MOD Pizza VP on how the fast-growing concept focuses on scaling an intelligent infrastructure
Maestro’s integrated guest survey and loyalty modules promote guest recognition and memorable personalized experiences.
Stands enhance self-ordering, check-in, endless aisle, price verification and loyalty programs.
Bruster’s reached a 187% ROI through a highly targeted promotion through Paytronix that leveraged customer data and was driven by RFM segmentation.
Machine learning and AI tool enables real-time response to customer reviews.
Members can earn and redeem points at more than 50 AMResorts.
Loyalty members represented 41% of all room bookings during Q1 2019.