Loyalty

Latest analysis of rewards programs offered by major hotel brands reveals emerging trends focused on unbundling, upselling, and AI-driven personalization

Buy some, get some, and coupon deals were among the most popular deal types, growing 13% and 18%, respectively, compared to a year ago.

Members can earn and redeem Panda Points when ordering through the Panda Express mobile app or the PandaExpress.com website, in-store, or the drive-thru.

Core functions of Everi Mobile App include tie-ins to Everi's CashClub Wallet for cashless gaming, extensions of the operator's loyalty program, property content management tools, and restaurant reservations.

Fast Asian street food brand discusses how its turning a simple rewards program into a much more valuable loyalty program with the help of some fun technology.

The full-service restaurant chain's guest satisfaction scores have increased 5 percentage points vs 2022, and wait times are reduced, PLUS: former Jamba CIO Jyoti Lynch joins leadership team as CTO.

The campaign's objective is to boost awareness of the loyalty program’s exclusive benefits such as free nights, guaranteed best rates, fast track to the next status level, and complimentary room upgrades.

Leading technology and services provider upgrades guest experience platform with enhanced features and accessibility.

Popmenu is sharing an advance peek at an AI feature that automatically recommends email, text, social, and event marketing campaigns based on guest behavior, order history, previous campaign performance, and other inputs.

63% of Gen Z consumers are willing to share personal info with restaurants in exchange for more frequent or personalized offers.

Amperity customers activate 10 billion unified customer profiles daily to leading ad platforms to help brands improve match rates and increase return on ad spend.