Loyalty

With new in-app services and immersive experiences, Airbnb challenges hotels and OTAs alike—tapping into travelers’ growing demand for personalization, local connection, and seamless planning.

Restaurants of all sizes and models must understand the threats and opportunities associated with this seismic acquisition.

Inspired by a viral social media trend, travelers can turn planning their next getaway into a game of chance with the opportunity to enter to win prizes, including 1 million Marriott Bonvoy points.

Together, they represent a significant leap forward in the use of technology and data to enhance the guest experience across the Group’s global portfolio.

The Wendy’s Company isn’t waiting for economic tailwinds to right the ship.

Even in the face of declining revenue, the QSR’s focus on enhancing digital customer engagement remains the gold standard.

Having evolved into a standard tool, QR codes can now be leveraged by hospitality businesses for everything from check-ins to frictionless payment processes to brand-loyalty engagements – and more.

Today’s travelers expect more than just comfort and convenience—they want to know their stay aligns with their values. For hotels, this shift presents a powerful opportunity to turn sustainability into a loyalty-driving asset.