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Loyalty

A collection of news, articles and other featured content about Loyalty.

4 Ways to Elevate the Guest Experience Using Restaurant Management Systems

A good RMS system makes appreciating customers easy. Here are four ways an RMS can help restaurants create a superior customer experience.

How Do You Engage Travelers that Aren’t Traveling?

Now is a good time for travel and hospitality companies to think outside the confines of their own industry.

DiBella’s Subs leverages QR codes, loyalty as sales rebound to pre-pandemic levels

The new loyalty app enables customers to order, pay, and collect points while directly supporting Impact Kitchen.

Owners and investors who previously shunned the big brands will find it more difficult than ever to resist the extra occupancy their loyalty programs provide.

Brand launches “Take Me Away” discovery tool with staycation and driving distance getaway options.

With Amperity’s platform assembling a Customer 360 and making it readily available, MGM is reaching their customers with messages and promotions at key moments before, during, or after guest visits to provide an elevated experience and drive more engagement.

Many Hyatt hotels around the world are showing love for local small businesses impacted by COVID-19 while reigniting guests’ joy of travel through distinct, local experiences.

Through Wyndham Grand's Connection Concierge, guests can receive assistance setting up or troubleshooting video calls to family and friends and the Connection Concierge can also recommend the perfect spots on-property from where to call family and friends, combining scenic backdrops with a great Wi-Fi connection.

Turnkey program enables restaurant and c-stores to launch a subscription program.

The integrated software solution provided by Omnico and GHS will unite all point-of-sale systems, with the casino's promotions and loyalty engine, across retail, hospitality, and its convenience store.

Taco Bell, KFC, Pizza Hut and Habit Grill boost the bottom line with impressive digital sales & off-premise growth.

The Hari Group operates 55 Dunkin locations, most in the Chicago suburbs. "The reliance on drive-thru has increased drastically," says Raj Patel, president.

IHG loyalty members will be able to book stays at more than 400 Mr & Mrs Smith hotels.

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