A collection of news, articles and other featured content about Loyalty.
Famous Dave's has teamed up with Punchh to offer a unified program for the entire franchise system.
In Q4 digital sales grew 66% year-over-year, accounting for 12.9% of sales.
HT talks with advisory board members to find out where the hospitality industry is heading.
A successful guest engagement strategy begins with the property’s business objectives, then leverages technology to create a personalized guest journey.
Brand Keys 2019 Customer Loyalty Engagement Index reveals which hotel brands have highest loyalty among consumers.
When integrated with other systems, the POS can benefit hospitality businesses far beyond just processing payments.
T-Mobile customers order the free tacos via the T-Mobile Tuesdays app & redeem through the Taco Bell website.
Domino's app will use artificial intelligence to identify pizzas and give away rewards points for the next 12 weeks.
A 700% increase in transaction processing performance enables Loyyal's network to power the world's largest loyalty and incentive programs.
Rewards now include line skipping, mobile pay, freebies and first access to new menu items.
Data and digital trends drive change in guest engagement strategies and success.
Members will have access to new ways to earn complimentary hotel stays as well as access to special events.
AI can help travelers with property selection and upgrade requests, trip planning, feedback, loyalty requests and even missing item inquiries.
The Aqua-Aston Hotels found that smart marketing, an instant gratification rewards program and using locals to answer guests questions has made it easy for guests to stay loyal.