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Loyalty

A collection of news, articles and other featured content about Loyalty.

Many Restaurants, Hotels Missing the Mark on Gift Cards

Even though gift cards are forecast to be a $160B market in 2018, hospitality businesses are making it difficult for consumers to get behind their gift card programs.

New solution boosts consumer engagement, sales and loyalty through relevant, timely offers.

Blockchain is making further inroads into hospitality, if the news from marketing tech firm Mobivity and fast-casual restaurant company Chanticleer is any indication.

Blockchain is making further inroads into hospitality, if the news from marketing tech firm Mobivity and fast-casual restaurant company Chanticleer is any indication.

At Freshii, through partnering on mobile orders with Ritual, we’ve seen a 10% increase in profit since using mobile and online ordering services.

Through partnering on mobile orders with Ritual, Freshii has seen a 10% increase in profit since using mobile and online ordering services.

The platform's new features are designed with both the restaurant and customer in mind, streamlining online ordering restaurant profits.

Upserve grew its Upserve Online Ordering capabilities, adding in-demand features that make fulfilling online orders easier for restaurant owners and staff while delighting guests.

How confident are you in your approach for redesigning your menu?

Keystone provides reconciliation between program sponsors, point banks and commerce partners – a feature some competitive platforms do not offer.

Keystone provides reconciliation between program sponsors, point banks and commerce partners – a feature some competitive platforms do not offer.

CaliBurger is embracing the future with AI-enabled self-ordering kiosks powered by NEC’s NeoFace® facial recognition software.

Next year, customers can use the Pasadena location's new AI kiosks to pay via facial recognition.

Hilton allows guests to customize in-room experience via Hilton Honors app.

Ryan Nowlin, who has been with the company since Sept. 2012, is responsible for all strategic information systems and technology in alignment with the company’s goals.

How AccorHotels encourages and delivers consistency across 4,000 Facebook pages.

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