Loyalty

Using Data to Build Emotional Loyalty with Customers

Use data to understand how to keep customers engaged with your brand.

Lake of the Torches Launches Playport’s Gaming Platform

Playport's games integrate seamlessly with casino's existing POS systems and digital properties.

Tuscany Suites & Casino Selects Phi Gaming Lush Promotional Kiosk Platform

Tuscany will use Phi's Lush platform and promotional kiosk solution for its loyalty and patron management needs.

INFOGRAPHIC: Digital-First Diners Drive Network-First Thinking

IT budgets rise as post-digital disruption puts focus on super-charged service and customization.

Punchh Launches WiFi Marketing to Lure in New Walk-In Customers

Tool helps restaurants expand their loyalty program to first-time customers.

Dickey’s Develops Loyalty Program In-House

Big Yellow Cup Club Rewards is a point-based loyalty program that lets guests earn free barbecue.

Eighty-Five Percent of Food and Hospitality Brands Say They Need to Improve Reputation Management

And 37% report that the improvements needed are "significant," finds study from Yext.

Six Ways to Build Lasting Local Relationships and Create Customer Loyalty

For restaurants creating lasting relationships with guests could mean a major boost to the bottom line.

More than Just Points: The Changing Landscape of Hotel Loyalty

During HT-NEXT 2019, panelists from Best Western, Choice Hotels, RLH and Caesars Entertainment will discuss how they've made changes to their loyalty programs to better resonate with guests.

B.Good Gives Loyalty Members Option to Do Good

Loyalty program points that can be redeemed on free food and charitable donations.

Wyndham Rewards Welcomes La Quinta, Adds New Member Benefits

Rewards program offers a faster way to free nights, new places to stay and more ways to earn and redeem.

Drive Bookings & Customer Loyalty with Behavior-Based Emails

While 63% of travel and hospitality email sends are targeted to individual customers, hoteliers must be more intentional about understanding their audience and delivering relevant content.