HT's editor-in-chief, Robert Firpo-Cappiello, chats with Claudia Infante, Vice President of Revenue Strategy at Margaritaville Hospitality Group, about how Infor's mission-critical cloud-based applications have allowed for a sustainable operational advantage, including POS, sales, catering, and enhanced customer loyalty.
Susan Carroll-Boser, VP of IT, and Michael Guinan, VP of Ops, talk about the QSR’s “biggest leap technologically” since launching its app and how it will all come together with AI and machine learning in the next gen drive-thru.
Canadian food delivery network SkipTheDishes launches Skip Rewards.Points are earned on every dollar spent through Skip from any of its 27,000 partners and can be redeemed on future purchases.
New partnership allies Omnico's advanced point-of-sale and guest engagement software with GHS' 28-year expertise in casino loyalty, marketing and offer management solutions.
Before diving back into things, cruise operators should consider improving back office systems, their use of data & analytics, and the guest experience.
The volume of online Order for Pickup transactions increased 200% and more than 82% of consumers said they have used Order for Pickup from restaurant in the last six months.
