Mobile Devices & Apps

How Sonic Increased Order Ahead Pickup Orders Through Its Mobile App

Sonic sent messages to its loyalty members with images of specific products; when clicked on, guests were taken to that product’s page in the SONIC App where they could add it to their cart, purchase it, and then pick it up at a local SONIC location.

Freshii Revamps Mobile Order-Ahead App

Tacit developed an intuitive user interface that has brought the Freshii experience to life through better usability, personalization and convenience.

What Does the Future Hold for Hospitality in 2021?

Angie Hospitality has released a new eBook to discuss how the pandemic has been a catalyst to rapid change and innovation and what’s in store for hotels.

How Digitalizing the Workforce with Beekeeper Helped Jurys Inn Engage All Employees During the Pandemic

In March, when most other hotel companies were scrambling to find ways to connect with their teams, Jurys Inn was able to share relevant company information with everyone — no matter where they were, what job they held, or which language they spoke — and alleviate safety and employment concerns.

Fazoli’s Adds DailyPay Option

QSR Italian chain sees 42% enrollment since launch.

How Mandarin Oriental Hotel Group Focused on Workforce Wellbeing

Local wellness committees were put in place to launch targeted, holistic wellbeing content via videoconferencing, MOHG's branded social platform, and other digital channels.

5 Tips to Help You Choose Communication Tech for Your Hotel or Casino

Internal miscommunications can cost companies with more than 100k employees $62.4 million annually.

Impact Kitchen Relaunches With New Tech Suite and Ordering App

The new loyalty app enables customers to order, pay, and collect points while directly supporting Impact Kitchen.

Case Study: How Food Hall Mother Road Market’s Vendors Saw Double Digit Increases in Sales Within Two Months During a Pandemic

Technology allowed the food hall to offer customers the ability to place a single order from multiple vendors on-site directly from their phone without having to sign up or download an app.

Holiday Travelers Will Expect a New CX this Year

Part of that CX will be technologies that allow them to effortlessly make changes, ask questions and avoid staff.

Zonetail Partners with Routier to Bring AI Contactless Multilingual Guest Messaging

Integration partnership enabling 25,000+ AAHOA affiliate hotels, and other Zonetail hotel partners, to digitally communicate with guests using the Zonetail app, or by using Routier, connecting guests and staff via SMS/text, Instagram, Twitter, WhatsApp, WeChat, Facebook, Line and others.

Victorian Townhouse with Control4 Automation Draw New Crowds as COVID-19 Transforms Travel

Boutique luxury lodging integrates high-tech room controls for guests and COVID-friendly operations through remote system management.

Church's Chicken® Reinvents Brand Standards Measurement

Restaurant Performance Improvements Realized Using Remote Measurement and Coaching Platform.

Wyndham Grand Helps Keep Loved Ones Close with Debut of New "Connection Concierge"

Through Wyndham Grand's Connection Concierge, guests can receive assistance setting up or troubleshooting video calls to family and friends and the Connection Concierge can also recommend the perfect spots on-property from where to call family and friends, combining scenic backdrops with a great Wi-Fi connection.