Restaurants

Your guests may be ready for self-service, but are you? According to Self-Service Takes Off, the Hospitality Industry Self-Service Technology Study (the study can be accessed and downloaded at htmagazine.com), consumers interest in self-service options at quick-service restaurants is growing, even as interest lags among restaurateurs.

IHOP is teaming with Wayport in a pilot of multi-purpose connectivity solutions and applications, including public Wi-Fi Internet access in select IHOP restaurants across the United States.

Hotels are spending up to 74 percent more online for website design, e-mail marketing and search engine optimization.

In Technology Strategies for the Hospitality Industry (Pearson, 2005) authors Peter Nyheim, Francis McFadden and Daniel Connolly take a comprehensive look at the technology choices that now confront the hotel industry.

According to a new study released today by IHL Consulting Group, the point-of-sale (POS) terminal market for North American restaurateurs and hospitality providers continued to boom in 2004 with 11 percent annual unit growth and spending of $2.3 billion on POS hardware, software and services.

Marriott International announces that hotels now have the option to install flat-panel, digital HDTVs in guest rooms and lounges.

The Baltimore Ravens of the National Football League have partnered with Micros Systems (micros.com) to implement Micros 9700 Hospitality Management System throughout the stadium's 130 plus food and beverage outlets, including the stadium concession outlets and the club level.

It wasn't too long ago that long distance calling cards and cell phones spelled doom for the telecom revenues of hotels, relegating in-room telephone usage for intra-property communications and wake-up calls.