Restaurants

The findings for Hospitality Technology's 2009 Self-Service Technology Study are in, and the results point to a growing consumer demand for self-service tech and a plethora of next-gen solutions that harness personal devices.

Is WiFi, whether it is free or with a fee, a determinant in customer retention? A University of Delaware study reveals how WiFi impacts guest loyalty in the restaurant environment.

The world's largest Latin American chicken restaurant chain plans to deploy Radiant's labor management and inventory and food cost management back office applications in its franchise and company-operated locations in the U.S.

Bingtravel.com from Microsoft is the latest travel planning search engine, and it has functionality robust enough to compete with the major online travel booking sites. Bingtravel.com aims to significantly simplify the planning process for travelers through smarter selection tools, including a price predictor, rate indicator, travel deals for flight and hotel, comparison flight and hotel search, fare alerts and original travel articles.

In a study recently released by the Cornell Center for Hospitality Research, three researchers found that restaurant customers place a higher value on some types of technology than they do on others. Find out how customers ranked pagers for table management, online reservations, Internet-based ordering, kiosk-based payment and more.

Each year, HT surveys its subscribers and a sample of U.S. consumers to discover their experiences with, and attitudes toward, self-service. The findings for the 2009 Self-Service Technology Study point to a public that's increasingly ready to use self-service devices, as well as a host of next-gen solutions that focus on consumers' own personal devices.

AOL Travel is integrating Travelscream's travel content to provide users with travel offers specific to locations they are investigating.

The Arby's franchise, United States Beef Corporation, partners with EMN8 to install self-service ordering kiosks that seamlessly integrates with the operator's POS for real-time, high volume order processing.