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Self-service a Silver Lining
Despite the down attendance at the 2009 National Retail Federation trade show, two very important observations stood out: people are still dining out despite the economy, and the overwhelming presence of self-service tech offerings continue to validate the solution as a cost center cutter. -
Cell Phone Advancements Yield More Hospitality Applications
Cell phones are no longer a means of traditional communication practices. New applications and capabilities are making these prevalent devices an integral solution for operators as they search for new ways to create operational efficiencies.