Loyalty

Tool delivers simple surveys via SMS to make CX rating easy and measurable.

Members of Choice Privileges can earn, redeem points at select golf courses across the U.S.

According to Brand Keys' research, average in-market customer loyalty increases 20% YOY.

The lobby is the heart of every hotel and has the ability to drive loyalty, adjacent revenue and emotional attachment with guests.

New feature expected to increase guest loyalty and encourage repeat visits.

App allows travelers to connect with local restaurants, order groceries, meet up with fellow travelers and more while using gamification to motivate app use.

OPERA allows Hotel Manquehue to create in-depth customer profiles so the hotel can make personalized suggestions to guests; this personal touch has already helped the group increase customer loyalty.

Solution unites distributed ledger technology with POS systems and personal devices.