Loyalty

TravelClick has released new data showing growth in direct hotel website bookings, signaling a change in consumer preferences.

Restaurant operators should combine branded currency programs with optimized consumer-facing technology, customizability and data-guarding security.

As digital sales soar 47%, this fast casual brand is testing a new kitchen design.

In her expanded role, Sarah Searls will lead the company's marketing & customer acquisition, digital experiences, loyalty, and customer care functions.

The brand has reached 7 million rewards members

Under terms of the agreement, HRS’ global corporate clients can use the direct connect technology to access the rates and terms from Accor properties across the spectrum of hotel categories.

According to Wynn Resorts’ recent third quarter conference call, CEO Matt Maddox revealed plans in North America to launch a loyalty card tiered program for the first time in its history.

The solution is expected to drive innovation, speed to market and scale toward Marriott’s goal of seamless customer experience according to Controller and Chief Accounting Officer Val Bauduin.