Loyalty

Marriott’s Lodging Portfolio to Adopt FreedomPay Commerce Platform
The solution is expected to drive innovation, speed to market and scale toward Marriott’s goal of seamless customer experience according to Controller and Chief Accounting Officer Val Bauduin.
Accor, Alibaba Group Partner to Improve Traveler Experience in China
The two companies join forces to develop a series of digital applications and loyalty programs to improve the consumer and traveler experience over the next five years.

Wendy's to Launch Loyalty Program in Early 2020

QSR leverages social media, mobile app to drive sales of a fan favorite.
SevenRooms Data Shows What Factors Travelers Consider When Picking Hotel

“Checking In For F&B” report reveals a complimentary meal, a loyalty program for food & beverage and a personalized approach would make a hotel brand stand out.
Aggregators Aren’t Stealing Our Data, Says Papa John’s CEO

Tech investments, leadership changes and a future focus on third-party delivery partnerships among keys to Papa John strategy moving forward after strong third quarter.
Manthan Software and RichRelevance Announce Strategic Alliance

RichRelevance and Manthan together are expected to deliver an end-to-end Algorithmic Customer Experience marketing solution.
Paytronix Order & Delivery Introduces FEEDback(SM) to Help Identify and Retain Unhappy Customers

New feature measures online ordering experiences and alerts store managers so that they can intervene quickly to ensure guests order again
RMS Announces New Guest Rewards Module for 2020

This new module enables properties using RMS to create their own bespoke rewards programs and encourage loyalty to their brand by allocating points for guest stays and activities.
How The Briad Group Reduces Costs at Zinburger Wine & Burger Bar

The Briad Group reduces costs at Zinburger Wine & Burger Bar with CrunchTime.
Digital Transforms Chipotle’s Store Design

With digital sales soaring, Chipotle has added digital make lines and plans to add more Chipotlanes.

Marriott’s Lodging Portfolio to Adopt FreedomPay Commerce Platform

Accor, Alibaba Group Partner to Improve Traveler Experience in China

Wendy's to Launch Loyalty Program in Early 2020

SevenRooms Data Shows What Factors Travelers Consider When Picking Hotel

Aggregators Aren’t Stealing Our Data, Says Papa John’s CEO

Manthan Software and RichRelevance Announce Strategic Alliance

Paytronix Order & Delivery Introduces FEEDback(SM) to Help Identify and Retain Unhappy Customers

RMS Announces New Guest Rewards Module for 2020

How The Briad Group Reduces Costs at Zinburger Wine & Burger Bar

Digital Transforms Chipotle’s Store Design