5/16/2019 With so much data available and a willingness of customers to share personal insights in exchange for personalized service, brands that don’t make sure to optimize customer data will flounder.
4/6/2019 Allowing technology to take on more tasks does not diminish the need for human touch.
2/8/2019 In order for innovation to yield measurable benefits, restaurants and hotels need to develop strategies that hinge on what they’re being told.
12/22/2018 Experts agree tech wins are designed by giving guests what they want before they even realize they want it.
8/14/2018 HT's Editor discusses the role of voice technology in hospitality.
6/14/2018 HT’s editor reflects on the 2018 Hotel Visionary Award winners and the similarities in how they achieved the innovations for which they are honored.
5/15/2018 HT’s editor reflects the rise of machine intelligence and its impact on hospitality
4/4/2018 The percentage of women in CIO roles at Fortune 500 companies is less than 20% and has been so for more than a decade.
3/7/2018 The 2018 Restaurant Technology Study shares many similarities with the 2018 Winter Olympics, primarily an emphasis on data and analytics.
