ARTICLES BY THIS AUTHOR
- 1/7/2024
POS Software Vendors Dish on Top Trends Impacting the Future
Advancements in AI, demand for accessible data make the list. Plus, vendors share what they're doing to meet the demand for tighter integrations. - 1/7/2024
Beth Scott Joins MOD Pizza as CEO
Scott Svenson, who co-founded MOD in 2008 with his wife Ally and has led the business for the past 15 years, will assume the role of Executive Chairperson. - 1/4/2024
Hospitality Technology Seeks Nominations for 2024 Top Women in Restaurant Technology, Rising Star Awards
DEADLINE EXTENDED to January 16, 2024. New for 2024: The Rising Star category is open to everyone. The awards will be presented at MURTEC in Las Vegas on March 13, 2024. - 1/1/2024
Hotel Automation in 2024: Autonomous Guest Engagement
Exploring the next frontier in hospitality: how AI-driven systems are transforming service standards and guest interactions in hotels. - 1/1/2024
Ghost Kitchens Redefine Dining's Future
This thought leadership column makes the case for ghost kitchens. - 12/31/2023
2024 POS Software Trends: Vendors Give A Glimpse of New Features Coming in 2024
POS Software vendors recap their 2023 accomplishments, most innovative features and detail their 2024 plans. - 12/19/2023
Restaurant365's Annual State of the Industry Survey Shows 41% of Restaurants Plan to Invest in AI Tools
Operators are planning to manage challenges with additional marketing technology, promotions, and loyalty programs, as well as investment in the back-of-house tech stack, and salary increases and recruitment. - 12/19/2023
AI Revolution: Transforming Guest Connections, Driving Business Growth
Predictive analytics capabilities enable restaurants to stay ahead of evolving guest expectations, while intelligent automation allows staff to focus on the subtle service touches that create lasting bonds. - 12/19/2023
Trends in Customer-Empowering Tech, ChatGPT Among HT's Most-Read Stories
HT counts down the 10 most-clicked stories of 2023. - 12/18/2023
SpotOn Predicts What Profitable Restaurants Will Be Doing in 2024
Independent restaurants will bend their concepts to maximize revenue, diversify hiring, and reclaim their guest relationships in 2024.