ARTICLES BY THIS AUTHOR
How Restaurants Can Optimize Technology to Boost Employee Retention in a Competitive Labor Market
By implementing omni-channel POS systems, contactless payment options and back-of-house management solutions, restaurant operators can cultivate an engaging, supportive and fulfilling work environment for their staff.
HT Talks Tech: QDOBA Leans Into Technology to Train Employees
HT caught up with Kyle Moses, Senior Director, Operations Services & Training & Development at QDOBA, to talk about using technology to train employees on the handling of major food allergens.
WATCH: MURTEC 2023 Tech Disruptor Series Featuring Ovation
Founder Zack Oates takes to the MURTEC stage to share how to leverage a guest feedback tool to cultivate repeat customer visits.
STUDY: Consumer Use of Deals at Restaurants Jumps 8% in Q1
Buy some, get some, and coupon deals were among the most popular deal types, growing 13% and 18%, respectively, compared to a year ago.
Red Robin's Improving Guest Satisfaction
The full-service restaurant chain's guest satisfaction scores have increased 5 percentage points vs 2022, and wait times are reduced, PLUS: former Jamba CIO Jyoti Lynch joins leadership team as CTO.
Meet RTN's Strategic Director, Membership and Communications
Industry vet Christopher Barry has joined the Restaurant Technology Network team.
Leveraging Technology and Processes to Tackle the Worker Shortage
Help Wanted signs are commonplace in hospitality. Here’s how operators are leveraging tech to cope.
How to Harness the Gig Economy, Disrupt the Staffing Industry
To ease staffing burdens and help a limited workforce stretch farther, today we’re seeing new point-of-sales tech, automation and algorithm-based shift matching marketplaces where operators and skilled hospitality freelancers are connected.
5 Ways to Drive Online Traffic for Your Restaurant
Start by optimizing your restaurant's website.
Innovator Climbs the Ladder From Restaurant Ops to CTO
Carissa De Santis continues upward climb in restaurant technology.