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Anna Wolfe

Senior Editor - Restaurants

Anna Wolfe is Hospitality Technology’s senior editor.  She has more than 15 years of experience as a B2B journalist writing about restaurants, retail and specialty food.


March 2021

After a year of tremendous growth in off-premises, fast-casual Indian restaurant looks to streamline delivery, promote curbside in 2021.

While Chicken Sandwich Wars intensify across the U.S., burgers still rule the roost, according to research by The NPD Group.

Modern Market’s reports a 187% increase in off-premise, digitally-ordered, same store sales plus a 19% average check increase year-over-year.

2020 was the brand’s best sales year ever. Plus, Mark Finnegan was promoted to Chief Marketing and Information Officer.

Focus Brands has hired two new vice presidents: Christian Kuhn to fill the newly created role, vice president of Demand Generation, and Danielle Fisher as vice president of Marketing for Jamba. As vice president of Demand Generatio

After a year of rapid rollouts, restaurants look to future innovation during the year ahead.

Kvantum acquisition will enhances Yum! Brands’ ability to make smart data-driven marketing decisions; integrates new technology talent into company.

Customers can order meals in-store and online from more than 20 restaurant brands.

February 2021

Citing COVID-19 gathering restrictions that are in effect in Illinois until June, the show is canceled.

Enrique “Rick” Silva is the former CEO and President of Checkers & Rally’s Restaurants.

Punchh’s solution equips Tropical Smoothie Cafe with customer acquisition tools, marketing campaign automation, integrated offers, and real-time, AI-powered data analytics.

Esposito’s QSR experience includes positions at Burger King, Panera Bread and Papa Gino’s.

Industry vet was previously VP of Marketing for Marriott and Hilton Enterprises.

Barbecue brand updates labor, location settings and order features Franchisees are now able to modify discounts on a location by location basis and select custom time frames for orders.

The kiosk makes a pizza in less than three minutes and has 24/7 availability. The brand is scheduled to debut multiple units in Michigan in March.

The new Bradenton Zaxby’s is scheduled to open for drive-thru, order ahead and curbside pick-up on March 1.

Restaurants in five cities will participate in eight-week curriculum and receive a $20,000 grant.

Vissing will lead all domestic and international operations for the global pizza brand.

After a few months of testing the service in Orlando, the healthy lifestyle eatery plans to expand to additional Southeast markets.

After trial and error with a manual curbside solution, Burgerville partnered with FlyBuy Pickup to create a smooth experience for all off-premise orders.

RTN’s groundbreaking industry standard is now available to restaurant operators and technology suppliers.

Chartwells' program allows campuses to quickly and easily implement new dining experiences virtually anywhere they have kitchen space.

Rise also implemented kiosk ordering and curbside pickup.

QSR has selected Qu for its 1,000 U.S. locations. Relationship enables collection of more guest data and drives stronger operating efficiencies.

New store design emphasizes employee comfort and efficiency.

AmRest gets access to LogiNext's Mile platform that has automated order capturing, scheduling, driver assignment and the end-to-end customer experience for AmRest's 2000+ QSR and casual dining restaurants in Europe.

Border Foods, a franchisee, is seeking approval for the design, reports Axios.

This partnership aims at providing restaurant clients with a well connected infrastructure to merge orders from restaurant’s own website and third party delivery marketplaces into one tablet.

Delivering on Restaurant Rewards zeros in on rise of takeout ordering, from restaurant performance to consumer ordering experiences.

The Cheesecake Factory pledges $1 to Feeding America for every promotion code redeemed on DoorDash.

Your ideal kitchen display system should have a flexible API that can integrate with POS systems and third-party partners. Plus 4 other customer-centric features your KDS should have.

Restaurant chain relies on Interface’s managed video verified alarm services to cut false alarm costs and deter crime.

The collaboration with NCM enables Ziosk to bring best-in-class entertainment content to guests and further enhances their dining experience through innovative technology.

An integrated POS is essential to deliver exceptional service with takeout orders.

RTN's newest workgroup tackles labor and management technology issues. The first meeting is Wednesday, Feb. 17 at 2 pm Central. Sign up now!

Pizza Hut UK tech test improves delivery times by 6 minutes.

Claims Tims Hortons' loyalty program fueled use of discounts and was not generating sustainable revenue growth.

HMSHost will fully integrate the Starbucks loyalty program and mobile order and pay technology to HMS locations in travel plazas and airports in North America.

Negrel's expertise will support expansion of C3's Eighth brand.

Paytronix Restaurant Gift Card Report Examines Impact of pandemic on gift card sales and redemptions. The holiday season remained a strong sales period for restaurants and accounted for more than 45% of all 2020 gift card sales.

Housemade is a no-subscription, no-plastic packaging meal kit that's available direct and through third-party delivery sites.

Tech company is known for robotics including Sally the Salad making robot.

Plus, why third-party delivery may be the most affordable delivery option for your restaurant.

Nominations are due February 24 for the 2021 Top Women in Restaurant Technology awards & the Industry Heroes awards.

Restaurants are getting personal with their digital menu boards and using mobile loyalty apps and AI-driven suggestion selling to drive sales and brand loyalty.

Wing Stop is able to access data from restaurant locations, instead of building costly, one-off integrations, reducing onboarding time and increasing client satisfaction.

BellaBot is an indoor delivery robot that's delivering food tableside to dine-in guests.

Demery most recently served as senior vice president at P.F. Chang's, where he was responsible for developing the roadmap of its new Chang's GO off-premise prototypes

This location will have an expanded coffee and espresso program and a covered patio for outdoor dining.

Mitra QSR deployed Hypersonix’s prescriptive, predictive artificial intelligence platform to gain competitive advantage.

The Dickey Foundation used the funds provides safety equipment such as helmets, shields, respiratory masks and overall support for local first responders.

Delivery accounts for half of Chipotle's digital sales in 2020.

Leading restaurant chains rely on modern technology platforms and digital tools to execute their daily routines, and for monitoring, tracking and reporting on performance.

Drizly’s on-demand alcohol marketplace will eventually be integrated with the Uber Eats app, while also maintaining a separate Drizly app.

Tillster provides in-store kiosks for Welcome Break, a UK rest stop operator's Burger King franchises.

Deadline to submit nominations for Industry Heroes and Top Women in Restaurant Technology awards is February 24. 

She has served as Chief Transformation and People Officer since 2016 and her promotion to COO formalizes the expanded role she is already playing to drive cross-brand collaboration on operational execution, people capability and customer experience imperatives.

Coolgreens debuts ghost kitchen concept and launches subscription service in Central Orlando.

DD Perks members can get a free medium hot coffee with any purchase each Monday in February.

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