Author Profile

Anna Wolfe

Senior Editor

Anna Wolfe is Hospitality Technology’s senior editor. She has more than 15 years of experience as a B2B journalist.

Articles by this author

April 2019

Dog Haus to Join 25 Virtual Kitchens

With Kitchen United, Dog Haus will open its first location in Chicago.

Using Data to Build Emotional Loyalty with Customers

Use data to understand how to keep customers engaged with your brand.

Plugging Security Holes with SD-WAN

Hotels and restaurants can enjoy reduced complexity and cost, as well as increased agility and scalability – while ensuring data security.

How Restaurants and Hotels Can Prepare for the Mobile POS Evolution

Mobile point-of-sale (mPOS) is growing in popularity at a rapid rate, with analysts predicting that the yearly number of mPOS transactions across retail verticals will triple by 2023.

3 Tips for Successful Menu Design

As online ordering continues to expand, it’s essential for restaurants to include a menu on their website.

Motel 6 Pays $12M Settlement

It's the second settlement for hotel chain after allegations of giving customer info to immigration officials.

When Wholesalers Bend the Rules: Putting Numbers to the Rate Parity Problem

Few hoteliers can rely on their direct channel to drive bookings.

Drive-Thru Interrupted

As diners seek out conveniences such as third-party delivery and order ahead, the traditional drive-thru is poised for reinvention.

Six Ways to Build Lasting Local Relationships and Create Customer Loyalty

For restaurants creating lasting relationships with guests could mean a major boost to the bottom line.

March 2019

B.Good Gives Loyalty Members Option to Do Good

Loyalty program points that can be redeemed on free food and charitable donations.

McDonald's to Acquire Dynamic Yield

QSR will use decision technology to increase personalization and improve customer experience

Restaurant Technology's Continual Evolution

Restaurant technology departments are more linked than ever before to operations, marketing and the bottom line.

Debate on Who Owns Restaurants’ Data Heats Up as OpenTable Makes Changes

The restaurant booking service is barring restaurants from sharing data with other restaurant technology solutions unless they have permission and pay a monthly fee.