ARTICLES BY THIS AUTHOR
06/01/2023
How Restaurants Can Optimize Technology to Boost Employee Retention in a Competitive Labor Market
By implementing omni-channel POS systems, contactless payment options and back-of-house
management solutions, restaurant operators can cultivate an engaging, supportive and fulfilling
work environment for their staff.
05/31/2023
HT Talks Tech: QDOBA Leans Into Technology to Train Employees
HT caught up with Kyle Moses, Senior Director, Operations Services & Training & Development at QDOBA, to talk about using technology to train employees on the handling of major food allergens.
05/31/2023
WATCH: MURTEC 2023 Tech Disruptor Series Featuring Ovation
Founder Zack Oates takes to the MURTEC stage to share how to leverage a guest feedback tool to cultivate repeat customer visits.
05/31/2023
STUDY: Consumer Use of Deals at Restaurants Jumps 8% in Q1
Buy some, get some, and coupon deals were among the most popular deal types, growing 13% and 18%, respectively, compared to a year ago.
05/30/2023
Red Robin's Improving Guest Satisfaction
The full-service restaurant chain's guest satisfaction scores have increased 5 percentage points vs 2022, and wait times are reduced, PLUS: former Jamba CIO Jyoti Lynch joins leadership team as CTO.
05/29/2023
Meet RTN's Strategic Director, Membership and Communications
Industry vet Christopher Barry has joined the Restaurant Technology Network team.
05/24/2023
Leveraging Technology and Processes to Tackle the Worker Shortage
Help Wanted signs are commonplace in hospitality. Here’s how operators are leveraging tech to cope.
05/23/2023
How to Harness the Gig Economy, Disrupt the Staffing Industry
To ease staffing burdens and help a limited workforce stretch farther, today we’re seeing new point-of-sales tech, automation and algorithm-based shift matching marketplaces where operators and skilled hospitality freelancers are connected.
05/22/2023
5 Ways to Drive Online Traffic for Your Restaurant
Start by optimizing your restaurant's website.
05/22/2023
Innovator Climbs the Ladder From Restaurant Ops to CTO
Carissa De Santis continues upward climb in restaurant technology.