ARTICLES BY THIS AUTHOR
- 3/18/2024
Payment Rails of Yesterday Aren’t Connected to the Future
Stored value systems and closed-loop payments emerge as a solution to circumvent hefty fees and encourage deeper customer loyalty through prepaid wallets. - 3/14/2024
At MURTEC 2024: How to Leverage Tech and AI to Increase AUV, Control Costs and Elevate Customer Experience
Denise Lee, a Sonic franchisee, and Madeleine Zook, a multi-unit restaurant franchisee, shared their best advice and led an interactive workshop to help other operators brainstorm on solutions. - 3/4/2024
At MURTEC 2024: John Peyton, CEO, Dine Brands Global
Here’s a preview of some of the educational sessions that will take place at MURTEC 2024 from March 11-13 in Las Vegas. - 2/28/2024
Wendy's Clarifies Surge Pricing Comment
VP states to NPR: "Wendy's will not implement surge pricing." - 2/28/2024
The State of Card Payments for the Hospitality Industry
Here are some avenues to revamp and invest in your payment suite, but also protect yourself – and your customers – from rising credit card fees. - 2/26/2024
Meet RTN’s MURTEC 2024 Ring of Fire Finalists
In its inaugural year, RTN’s Ring of Fire competition recognizes new tech from established brands. - 2/26/2024
Restaurants Share Opportunities for Future Innovation, Underrated Tech
Restaurant operators share transformative tech, opportunities for future innovation and more in this second installment of HT's Restaurant Industry Outlook. - 2/21/2024
What's Keeping Restaurant Executives Up at Night?
For this 2024 Restaurant Industry Outlook, HT asked restaurant executives and restaurant technology industry insiders about operators' top tech priorities, disruptive forces and much more.