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Anna Wolfe

Senior Editor

Anna Wolfe is Hospitality Technology’s senior editor.  She has more than 15 years of experience as a B2B journalist.

Articles by this author

April 2019

With Kitchen United, Dog Haus will open its first location in Chicago.

Use data to understand how to keep customers engaged with your brand.

Hotels and restaurants can enjoy reduced complexity and cost, as well as increased agility and scalability – while ensuring data security.

Mobile point-of-sale (mPOS) is growing in popularity at a rapid rate, with analysts predicting that the yearly number of mPOS transactions across retail verticals will triple by 2023.

As online ordering continues to expand, it’s essential for restaurants to include a menu on their website.

It's the second settlement for hotel chain after allegations of giving customer info to immigration officials.

Few hoteliers can rely on their direct channel to drive bookings.

As diners seek out conveniences such as third-party delivery and order ahead, the traditional drive-thru is poised for reinvention.

For restaurants creating lasting relationships with guests could mean a major boost to the bottom line.

March 2019

Loyalty program points that can be redeemed on free food and charitable donations.

QSR will use decision technology to increase personalization and improve customer experience

Restaurant technology departments are more linked than ever before to operations, marketing and the bottom line.

The restaurant booking service is barring restaurants from sharing data with other restaurant technology solutions unless they have permission and pay a monthly fee.

If implemented in the right ways, the cutting-edge innovation can prove to be wildly successful.

Honoring the restaurant industry’s innovators and leaders of today and tomorrow.

Digital signage plays a key role in enhancing the guest experience in hospitality venues.

Here are some ways social media can entice first-time guests and encourage repeat visits.

The brand continues to invest in staff, CX and tech

Why hospitality managers should consider a technology upgrade.

Jeffery Kent, CIO of the Flynn Group, talks about cloud computing for multi-unit operators and how it has changed his business.

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