ARTICLES BY THIS AUTHOR
09/20/2023
Rising Star is Driven by the Customer Experience
Cynthia Hollen, CEO and Co-founder of MAVI.io On My Way Commerce, received the Top Women in Restaurant Technology - Rising Star Award at MURTEC.
09/18/2023
At MURTEC Executive Summit: Domo Arigato, Mr. Roboto: When Robots & Delivery Make Sense
Join us Oct. 2-4 in Charleston, S.C., and hear how these early adopters are leveraging robotics, AI and next-generation technologies.
09/18/2023
Rising Star: Taking the Reins to Build Guest Experiences
Lindsay Eichten, Director CRM, Loyalty and Media TGI Fridays, received Hospitality Technology’s Top Women in Restaurant Technology - Rising Star Award at MURTEC in Las Vegas.
09/18/2023
How Technology Improves Fan Engagement, Experience on Game Day
From cashless concessions to interactive promotions, technology can help venues create a more immersive, personalized and convenient sporting event experience.
09/17/2023
STUDY: 3 in 4 Consumers Dine Out At Least Once a Week
Consumers are cutting back on alcohol and other purchases, according to a Popmenu study. Restaurant labor costs surge, prompting more tech adoption to meet demand.
09/13/2023
At MURTEC Executive Summit: Tech Tools to Supercharge Hiring, Training & Retention
Join us Oct. 2-4 in Charleston, S.C., and hear how Dine Brands, Ascent Hospitality and Kava Restaurants have leaned into technology to improve not only operations, but also the experience for general managers and front-line employees
09/11/2023
Innovator Channels Creativity Into Making Things Happen
Deborah Matteliano, Global Head, Restaurant Service Providers of Amazon Web Services, receives HT’s Top Women in Restaurant Technology - Innovator Awards.
09/11/2023
Why Robotics Integration Should Be Your Next Investment
While restaurants focus on service solutions, hotels are using robots to solve the housekeeping and room service labor shortage.
09/07/2023
STUDY: Gen Z, Millennials Twice as Likely to be Omnichannel Shoppers
Near’s The Great Generational Shopping Divide report finds Gen Z, Millennials, Gen X, and Boomers all have distinctly different expectations from brands, shopping preferences and patterns, and outlooks for the future.
09/11/2023
How Proper Onboarding Increases Employee Satisfaction
A well-planned onboarding process goes beyond compliance and training. It’s an opportunity to integrate employees into the restaurant’s culture and values, boost their confidence and engagement, and quickly enable them to become a productive part of the team.