After a successful test, Teriyaki Madness plans to roll-out Local Hero to its 125 franchise locations and to the more than 80 locations planned to open in 2023.

This is just one of more than a dozen educational sessions featuring industry thought leaders at MURTEC Executive Summit, November 2-4 in Napa, California. 

Drive-thru orders placed with friendly staff are 15% more accurate and over three minutes faster than those with unfriendly associates, that according to  

The PlaySugarHouse concept will include multiple kiosks and teller stations along with Arooga's famous two-story video wall.

Florida-based fast-casual chain overhauls point-of-sale systems with Oracle MICROS Simphony Cloud.

To uncover these insights, Square surveyed consumers and business owners across the U.S. on their behaviors and sentiments, both now and in the future.

Technology and automation tools to keep operations running.

Tim Hortons celebrates National Coffee Day in the Metaverse with new Roblox game. This unique course will be available to play for the next month.

Here are three ways restaurants can incorporate digital displays to benefit CX, employees and operations.

Travelers can scan a QR code to purchase F&B and retail items at the Rome airport and get them delivered right up to the gate.

Restaurants can sign up for Uber Eats directly through POS partner platforms for a more effortless onboarding experience.

The fast-casual brand is testing a kitchen management system that leverages AI and machine learning, and advanced location-based technology in its mobile app. Plus, Chipotle begins an in-restaurant test of its robotic assistant Chippy.

Industry innovator Nicole West will discuss Chipotle’s trailblazing technology.

QR code scams are one of the latest threats to the hospitality Industry. Here’s how to best protect your business.

NextUp dives into the power of psychology to change perspectives from the individual level right up to changing whole organizations.

HT’s new monthly webinar series brings best-in-breed thought leadership to the hospitality industry’s most pressing challenges.

Quality of food tops everything for diners when choosing a restaurant, according to TouchBistro;s2022 Diner Trends Report.

Executives from the three brands will share their outstanding achievements in restaurant technology innovation at MURTEC Executive Summit.

More than half of restaurant leaders say front-of-house restaurant workers can easily be automated with today’s technology, according to Capterra research.

Another Broken Egg Cafe uses Revel’s Mobile Order Takers to place orders directly at the table.

The bad actor got access to systems stored on Amazon and Google cloud-based servers where Uber keeps source code, financial data and customer data, according to reports.

On-demand repairs of refrigeration and kitchen equipment top the list of full-service restaurants' annual spending on service.

MOD Pizza promotes Becky Mulligan to Chief Restaurant Officer and hires Stephen Blum as first Chief Development Officer.

As part of its $450M investment in U.S. stores, Starbucks simplifies operations and improves the employee experience with automation. "The cornerstone" is more efficient equipment.

Industry vet most recently served as senior vice president global development and president of international at Wingstop.

In test, promise times were consistently within 60 seconds of actual ready times.

With Revel Enterprise, Cinnaholic can easily collect data from all channels and locations and then use that data to generate detailed reporting on buyer behavior, employee performance, product mix and more.

Next Level Burger has a goal of 1,000 units nationwide.

Why chefs & managers should champion a POS system upgrade.

Starbucks is integrating NFTs with its loyalty program to create an accessible Web3 community that will enable new ways to engage with members and employees.

To improve the guest experience, the QSR will invest $30M in the Burger King mobile app including integrated payment processing, loyalty program enhancements, personalized offers and more.

Digital acceleration is transforming the restaurant industry, and if you’re not a part of the revolution, you are not leveraging your data to the fullest.

Experiential, Dallas-based hospitality collective chooses industry veteran Brad Leist to lead financial operations. 

SOCi helps streamline and expand Marco's localized marketing strategy, including local listings, social, and reputation management.

With an interactive hotel network, hospitality businesses can also create revenue streams with on-site entertainment offerings. Here’s a look at what’s possible.

New features include Hello Screens as a mobile app or website; Alert on-the-go staff of customers' approach and arrival.

Love's Travel Stops in Williams, California, debuts a Jamba by Blendid Robotic Smoothie Kiosk.

Restaurants are struggling to fill positions and turning to technology to overcome labor shortfalls, and see growth that would otherwise be nullified from lack of adequate staffing.

Dutch Bros Goes Contactless in New Loyalty Rewards Program.

In the wake of the COVID-19 pandemic, more consumers are taking advantage of touch-minimizing technology. Implementing an omnichannel POS system allows hotels to minimize risk and provide a more efficient experience for guests and staff alike.

New Pizzeria Uno location opens inside a hotel near Chicago O'Hare airport.