Anna Wolfe
Anna Wolfe is Hospitality Technology’s senior editor. She has more than 15 years of experience as a B2B journalist writing about restaurants, retail and specialty food.
ARTICLES BY THIS AUTHOR
August 2021
Aug 03
VP of HR Shares How to Use Technology to Attract Employees
Laura Scavone, Vice President of Human Resources at Smoothie King, shares her best tips to find and recruit new team members.
Aug 02
Tapping Technology to Attract Your Workers Back
Technology can be a tool to help manage the immediate gaps in the workforce both in recruiting, onboarding and in engaging and retaining employees.
July 2021
July 29
Blu Jam Café Upgrades Technology
Blu Jam Café upgraded its six locations to NCR Aloha Essentials, which bundles visibility into third-party sales, labor costs, order and pay at table, and payments in one monthly subscription.
July 29
Talent Through Technology: How Restaurants Can Recruit New Employees
How might this be achieved? Through investments in technologies that amplify employee experiences.
July 28
Nathan's Famous Adds 223 Ghost Kitchens
Iconic New York brand’s total number of locations top 400.
July 28
MetLife Stadium Goes Cashless
Stadium is seeing a "much higher use-rate" of the tap to pay functionality as well as a decrease in wait times at its concessions and retail stands.
July 27
HT Talk Podcast: Automat Kitchen
HT catches up with Joe Scutellaro, the principal owner of Automat Kitchen in Jersey City, N.J., to get the scoop on this updated self-service concept that uses online ordering, self-service kiosks, SMS messaging, pickup cubbies and more..
July 26
Industry Vet Moves Up to Brand President of Great Greek Mediterranean Grill
Bob Andersen most recently held the position of Executive Vice President of the United Franchise Group (UFG) food division including The Great Greek Mediterranean Grill and Jon Smith Subs.
July 26
Rising Star Has a Passion for Helping Small Businesses Through Technology
During 2020, Sheryl Hoskins was able to quickly pivot the company with new technology innovations, maintain employee morale, and then complete a successful acquisition. She led Upserve through a buyout by LightspeedPOS.
July 22
Bellagreen Launches Loyalty App
b green rewards’ app debuted July 20 and includes a native delivery integration.
July 22
At PJ’s Coffee, Drive-Thrus Dominate
Ahead of National Drive-Thru Day on July 24, HT caught up with Ryan Stansbury, Vice President of Franchise Development at PJ’s Coffee, to talk about the difference drive-thrus make for the brand's bottom line.
July 22
Just Salad Expands Reusable Bowl Program for Digital Orders
To encourage sustainability, Just Salad will expand its Reusable Bowl Program to digital orders and offer participating customers loyalty rewards in its mobile app in 2022.
July 21
Casino Cash Trac Provides Exclusive Cage Operations and Revenue Audit Solutions to Resorts World Las Vegas
Casino Insight suite of transactional, reporting and audit tools will streamline, automate and optimize the resort's cage operations and finance departments.
July 20
A&W’s Growth Plan Prioritizes Drive-Thru
The legacy brand eyes future growth for its standalone drive-thru model.
July 20
The Arrival Experience Hinges on Mobile Location
Here are the key aspects of mobile location technology, what matters and what brands should consider before making the investment.
July 20
Rising Star Uses AI to Improve the Experience
Top Women in Restaurant Technology Rising Star uses AI to improve experience for staff and customers alike.
July 20
STUDY: With Rising Inflation, 90% Plan to Change Behavior
Inflation is changing purchasing behavior for majority of consumers. 74% of consumers surveyed plan to cut back on bar and restaurant spending with further inflation.
July 16
Ruby Tuesday Serves Up Delivery-Only Menu In House
Guests can now try Libby’s BBQ at their neighborhood Ruby Tuesday.
July 15
Kaitlin Stoehr Joins Krystal as Director of Marketing
Stoehr's background in the quick service restaurant industry includes stints at Tropical Smoothie Café and McAlister’s Deli.
July 15
Subway Rolls Out Delivery
Subway and DoorDash teamed up to build a custom integration that seamlessly brings delivery into the Subway app and web ordering experience.
July 15
Wing Boss Opens Brick-and-Mortar Restaurant
In March, Dickey’s launched Wing Boss as a delivery-only concept with more than 70 locations nationwide.
July 14
How to Take Advantage of Data Insights to Reduce Operations Costs and Drive Sales
Ten ways data feeds the restaurant business.
July 13
Chipotle Takes to TikTok Resumes to Recruit for Workforce
Fast casual brand will also host its second Coast to Coast Career Day on July 15 in an effort to hire 15,000 employees.
July 13
Data Science Pioneer Influences Business Strategies
Mingming Zhang, head of data science, is responsible for Wisely’s suite of algorithms that accurately predict the wait times at thousands of restaurants -- to its proprietary NLP that annotates the sentiment of aggregated online customer reviews for
July 12
Tech Transforming Restaurants Now and in the Future
In this Day 2 keynote at MURTEC, Phil Crawford, CTO of CKE Restaurants, shared his thoughts on the technology transforming restaurants.
July 07
Connected Curbside at HOA Brands
At MURTEC, Marc Butler, SVP, Strategic Planning/Off Premise, HOA Brands, shared recent tech initiatives that have made a difference at Hooters and its fast-casual concept Hoots Wings and its virtual brands.
July 05
On a Mission to Make Restaurants More Efficient: Sakshi Tulsian
After experiencing the complications of running a restaurant firsthand, Sakshi Tulsian cofounded POSist Technologies with a mission to make restaurants efficient and profitable.
July 05
The Connected Restaurant: How Edge, IoT and E-commerce Can Transform the Industry
Vadim Parizher, VP of Technology, Engineering & Analytics at Taco Bell, shared the QSR’s approach to edge computing and what the connected restaurant means for Taco Bell.
July 01
KFC Canada Goes All in on Sustainable Packaging
By 2025, all consumer-facing packaging will be fully home compostable.
July 01
Au Bon Pain is Under New Ownership
Ampex Brands, a longtime Yum! franchisee, buys the chain and creates a diverse team of franchise and operations experts to jumpstart the Au Bon Pain brand.
July 01
Hoot Wings Heads to Philly
HOA Brands' fast casual concept targets Philadelphia with East Coast development plans, signs 16-unit deal.
July 01
McDonald's Plans Nationwide Loyalty Launch
The QSR's first nationwide loyalty program, MyMcDonald’s Rewards, will be available via the McDonald’s app at participating restaurants on July 8.