Anna Wolfe is Hospitality Technology’s senior editor. She has more than 15 years of experience as a B2B journalist.
Tips for improving customer loyalty and profitability with IoT.
Uber Eats is gearing up to test drone delivery in urban areas.
Demands of takeout and delivery present challenges and yield solutions for restaurants to leverage the benefits of omni-channel digital strategies
Follow these four steps to create an engaging, future-proof loyalty program.
Off-premise business increased 15% compared to the prior year.
5-point turnaround plan includes stabilizing dine-in experience and expanding off-premise, which grew 20% in Q1.
Malware was installed on the POS at locations in 20 states.
Managers need to see ahead of the curve when it comes to inventory spend relative to consumer demand and waste.
Dave & Buster’s in Tampa showcases VRcade PowerPlay, an athletic esport in VR.
As it plans to reach 1,000 locations, MOD Pizza will enhance the CX in off-premise and digital capabilities.
Evolving diner expectations put demands on restaurants to provide data-driven digital experience that provide seamless, customized service
Half of the 10M loyalty members use On-the-Go ordering, which increased by 25% year-over-year.
36% of hospitality organizations say time-to-hire has increased.
Hersha's solution is able to analyze the risk of all emails received and is evolving to understand of the company's unique communication patterns and relationships.
700 U.S. locations have menu boards that are powered by Dynamic Yield's machine learning technology.
With today’s workforce, it’s not just about the paycheck anymore.
Grubhub posts 39% revenue growth, adds 5,000 enterprise locations in Q1.