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Anna Wolfe

Senior Editor - Restaurants

Anna Wolfe is Hospitality Technology’s senior editor.  She has more than 15 years of experience as a B2B journalist writing about restaurants, retail and specialty food.

ARTICLES BY THIS AUTHOR

July 2020

If brands aren't already getting data from their third-party online or delivery partners, they need to demand it. Here's why.

Panino Giusto leans on Oracle's cloud-based POS to support its off-prem pivot.

CEO says brand's goal is to digitize 100% of transactions.

Restaurants can now sign-up for ServSafe Dining Commitment to demonstrate their commitment to the health and safety of their employees and guests.

June 2020

Location uses automation, robotics, facial recognition and kiosks.

This Moe's Southwest Grill in Pittsburgh includes four kiosks, a second make line, and curbside pickup.

As states reopen, consumers say they'll wait at least a month to dine in at a restaurant, according to a study by Acosta Marketing.

Chipotle is now available nationwide on the Grubhub app and Grubhub.com.

Customers can notify the store when they arrive by hitting the “I’m here” button on Domino’s Tracker page or by replying “HERE” to Domino’s opt-in text.

Updated safety practices include no-contact temperature checks at entry, no-touch QR code electronic menus, SMS line cue replacements and more.

The two casino resorts are requiring guests and employees to wear face masks except when eating or drinking.

Plus, Scott Gittrich shares biggest challenge before COVID-19 & weighs in on Grubhub/ JET deal.

CEO Matt Friedman shares essential tips for restaurants looking to enter the native delivery space.

Guests at the restaurant can scan a QR code to learn about the meat's journey from farm to table. UPS and HerdX guests enjoyed burgers in which the beef was shipped from Dean and Peeler Premium Beef in South Texas to the Richter Tavern in Boerne, Texas through blockchain tracking. Guests were able to see detailed information of the beef they were eating through scanning a QR code on the table.

AtmosAir Solutions uses Bi-Polar Ionization Technology.

The new citizenm mobile app powers the fully contactless check-in/out, all room controls and more.

HTNG and 12+ hotel chains are among those supporting the program promoted by Voxel and Mastercard to advance a new standard for B2B payments in the travel industry.

Guests need to follow the BK brand on TikTok and post their order dance video on TikTok using the specialized BK soundtrack and #WhopperDance.

Fast casual chain added online ordering in 2019, and today 80% of the chain’s orders are for off-prem.

By the end of the month, more than 5,000 Dunkin locations will offer delivery through Uber Eats.

Brand's "multifaceted HR revolution" includes WFH and enhances workplace productivity, safely and responsibly.

As delivery services struggle with profitability, what does this mean for the future of the industry?

Starbucks is adding drive-thrus, mobile order only pickup and curbside pickup to meet changing customers behaviors in the wake of COVID-19 pandemic.

Managed SD-WAN, Secure Broadband, 4G/LTE and VoIP services streamline operations and offer 10X savings for Applebee’s franchisee

The 100-unit chain added curbside pickup in March and plans to continue to offer the service as dining rooms look to reopen.

Hotel chain is using InfoGenesis POS SaaS solution to improve CX and streamline operations.

New features include Health and Sanitation Checklist to help restaurants prepare for reopening.

Dickey’s is now offering an expanded variety of boxed meals that come packaged individually.

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