Anna Wolfe
ARTICLES BY THIS AUTHOR
- 4/15/2025
REPORT: 75% of Restaurant Transactions Are Off-Premises
Two-thirds of Gen Z and millenials say takeout is essential to their lifestyle, and nearly 6 in 10 use takeout or drive-thru at least weekly. More than 60% say they're ordering off-premises more often than a year ago. - 4/14/2025
Innovator in Action: How Rachel Quintana is Reinventing Restaurant IT at Bar Louie
From field tech to industry leader, Quintana is leveraging AI, mentorship, and infrastructure innovation to shape the future of hospitality tech. - 4/14/2025
How All-In-One PMS Technology is Helping Hotels Utilize Guest Feedback in Real Time
The future of hospitality hinges on anticipating guest needs before they voice them. By integrating feedback into the core PMS, operators can act instantly, creating five-star experiences that guests remember and return for. - 4/13/2025
Predictive Personalization: Dialing in the Mobile-First Consumer Experience
The future of hospitality is a predictive, mobile-first consumer experience. - 4/13/2025
POS Software in 2025: Key Trends and Features on the Horizon
POS software vendors share their 2024 highlights and reveal the features, upgrades, and trends restaurants should watch for in 2025. - 4/10/2025
REPORT: Restaurants That Prioritize Customer Experience Outperform Competitors by 1.5-2X
New research from Realytics reveals that restaurant brands investing in CX outperform competitors by up to 2X in growth, traffic, and check size. Discover what separates CX leaders from laggards—and how to turn insights into action. - 4/8/2025
HT Talks Tech with Original ChopShop CEO Jason Morgan
From self-ordering kiosks to guest feedback platforms, Morgan shares how a smart tech stack and a strong brand culture fuel the fast-casual chain’s expansion. - 4/8/2025
WATCH: Engaging Guests in a Value-Conscious Economy Video
Watch this 5-minute video for some key takeaways from the MURTEC 2025 session, Personalizing the Guest Experience. - 4/6/2025
WATCH: Guest Engagement & Table Management Trends for Full-Service Restaurants
At MURTEC 2025, Hospitality Technology's Editor-in-Chief Robert Firpo-Cappiello and Nadav Solomon, Tabit, took to the stage to take about full-service restaurant tech trends, focusing on guest engagement and table manaagment. - 4/3/2025
From Neuroscience to Restaurant Tech: Elizabeth McDonnell’s Unconventional Path
With a background in neuroscience and a heart in hospitality, Elizabeth McDonnell is transforming restaurant operations through thoughtful, human-centered technology.
