Anna Wolfe
ARTICLES BY THIS AUTHOR
- 2/4/2024
HT Talks Tech: Southern Classic Chicken Doubles Down on Drive Thru
HT caught up with Southern Classic Chicken’s VP of Brand Operations Tom Gerdes to talk about its new drive-thru prototype and its future tech plans. - 1/28/2024
HT Talks Tech: How Noodles & Co. Streamlined Product Recommendations
The brand's former recommendation engine required time-consuming manual updates which meant recommendations for menu item add-ons were left unchanged for long periods of time. - 1/28/2024
Is It Time to 'Bid’ Farewell to Traditional Delivery?
Delivery drivers increasingly rely on tips for a significant portion of their income, placing customers in a position where tipping seems obligatory to ensure prompt and reliable service. - 1/24/2024
How to Enhance Indoor Air Quality in Hotels
More than half (52%) of guests express a willingness to pay a premium for a hotel that prioritizes better air quality. - 1/23/2024
Anticipating Trends, Embracing Evolution in Pools, Spas and Water Features
Hotel swimming pools, spas, water features and splash pads can drive guest satisfaction and RevPar. At the same time they can lead to additional risks and expenses. - 1/23/2024
At MURTEC: Engage! How to Reach and Wow Guests
You'll want to be at Day 3 of MURTEC, which features a panel discussion on how leading brands are driving digital engagement and building lasting loyalty. - 1/21/2024
The Future of Hospitality: Digital Signage and the Internet of Things
Integrating IoT devices – everything from room capacity sensors to temperature gauges – into digital signage can significantly enhance information delivery and guest experience. - 1/21/2024
Case Study: Embracing Game-Based Training for Frontline Employees
Sound familiar: How do you cross-train a 767-strong workforce with projections hitting 1,000 by summer with the brand mission? - 1/9/2024
HT Talks Tech with Flight Club’s Amanda Cibotti
Training is all fun and games at this ‘eatertainment’ concept. - 1/9/2024
Joe Park Promoted to Yum! Brands Chief Digital & Technology Officer
On March 1, Park willl succeed Clay Johnson, who will continue as a senior advisor.
