In-room flight information gave more than 350 stranded guests at the Crowne Plaza Dulles Airport peace of mind when record-breaking snow slammed the nation's capital last winter. Plus learn how the hotel was able to add to its bottom line by keep their guests' business on-property.
Tasti D-Lite is re-purposing iPads to serve as in-store information kiosks that offer access to nutritional information, the ability to sign up for flavor alerts and more.
With the addition of these solutions, guests can make better travel decisions, while staff can better estimate the number of distressed passengers due to flight cancellations and delays.
The complimentary app offers travelers the ability to book, modify, and cancel "real-time" reservations, browse detailed Mandarin Oriental hotel information, explore destination guides and much more.
A new system powered by Omnivex can allow for hoteliers to generate revenue through the sale of on-screen ad space and by charging users a fee for the creation of customized postcards.
Omni's approach to self-service check-ins is a great example of how self-service can migrate into environments that demand "high-touch," and also reminds us that self-service continues to expand.
A Cornell University study finds that not only does technology help hotels and restaurants to extend their concept, but often technology is the concept. Here are just a few examples.
In addition to displaying flight information, the digital displays also include the airport shuttle schedule for the three-property Marriott Miami Airport Campus.
