Self-Service

Maestro's new kiosk utilizes a touch screen that enables guests to enter their name or swipe a credit card to identify reservations, capture a signature, and check to themselves in.

Hotel and restaurant operators are increasingly turning to digital signage as a way to communicate with their customers on everything from property events to menu items. Learn how to best manage the flow of content so that the right messages get delivered to the right customers, at the most opportune time.

The newly unveiled CityCenter and several other Las Vegas-based hotels have deployed real-time flight information solutions from Flyte Systems in more than 10,600 guest rooms.

The new KR403 offers a range of printing solutions for self-service customer kiosks and can be utilized to solve a number of application needs such as couponing, bill pay and self-ordering at delicatessens and restaurants.

Interactive touch screen kiosks strategically located around the property deliver complete virtual concierge services for guests, serving up on-demand information on dining, entertainment, and other resort services.

When it's good, it's very good, but when self-service goes wrong, guests don't come back, new hospitality study shows.

The debate surrounding the benefits and drawbacks of self-service continues. Yet for some operators, using self-service could have an enormous impact on the bottom line, and could make the difference between long-term success and failure.

A complex digital signage network aboard Royal Caribbean's Oasis of the Seas fuses together technological innovation, real-time interactivity and enhanced operational efficiency to offer guests an unparalleled travel experience, all while creating cost-savings opportunities for the cruise line.