PeopleMatter, a comprehensive talent management solution specifically designed for the service industry and the NRA’s official talent management partner, has launched PeopleMatter LEARN. This new module adds an innovative dimension to the PeopleMatter Platform by providing a suite of social and online training tools that employers can use to develop, train and test their employees. Easily accessible via the Internet, LEARN delivers a dynamic learning management system (LMS) that embraces the technology of today using video, customizable curriculum, SCORM courses and social media.
LEARN boasts that it offers many immediate benefits that:
- Increase training ROI;
- Boost retention;
- Intensify engagement;
- Grow revenue;
- Improve customer service; and
- Save time.
With one centralized system to streamline training operations, employers can deploy content instantly and consistently. Comprehension and progress are easily monitored via an administrator dashboard that can be viewed anytime, anywhere over the Web. Managers can use LEARN to define goals and set career paths for their team, as well as target training based upon changing business needs.
With LEARN's online training module, a company's entire workforce is trained faster and more efficiently with whenever, wherever training. In turn, a well-educated staff provides better service, which ultimately increases customer satisfaction and revenues. Company branding, culture and values, as well as other training activities, can be imparted to everyone on the front-line and back-of-the-house via virtual classrooms. The days of scheduling meetings and coordinating classroom sessions are no longer needed with PeopleMatter LEARN.