Lodging

How Hilton Leverages Mobility
Rich DiStefano, senior director web and mobile product management for Hilton Worldwide, offers three tips for rolling out an effective and impactful digital strategy.
2015 Customer Engagement Technology Study
This annual report tracks the use and effectiveness of mobile, location-based, and social technologies in hotels and restaurants. What mobile engagement solutions are your competitors rolling out in 2016? What are the top five potential uses for location-based solutions? Which solutions are winning out in the mobile wallet war? These insights and more are inside!

Westin Tampa Harbour Island Advances Wireless with ExteNet

The network was designed to ensure multi-carrier and multi-technology support, allowing for additional carriers to be easily added to the network.
July's POS Wrap-Up: Marriott UK Launches POS Spa Solution, Starbucks Earnings Jump with Mobile Moves & Hot Schedules Removes 'Blind Spots' with Restaurant App

Next phases in integration and partnerships in innovation make summertime POS-related headlines.
Marriott Hotels UK Launches Spa Booking Website

The solution is a fully integrated POS system designed to push sales, with features such as a stock control system for treatment recipes, fast track sales, the ability to accept multiple currencies, and a fully integrated gift voucher system.
Heritage Hospitality Selects Agilysys to be a 'Game Changer' at 4 Restaurants

The hospitality company expects the software systems to speed turnaround times, allow guests to pay at the table quickly and securely, help streamline operations, maximize revenue potential and provide seamless guest service "from reservations to payment."
Miami Hotel Learns Social Media Timing is Everything

Insight tool from SumAll helped a residence-style Miami property see direct correlations between marketing efforts and social activity, so it could alter its timing to best match engagement goals.
'The Sherry' Elevates Online Communications with Digital Alchemy

White-glove service is conveyed simply and effectively through online guest messages that utilize stunning visuals and personalized details.
Cherokee Nation Entertainment Automates with Casino Cash Trac

The solution allows the company and its nine casino properties to better concentrate on core goals by eliminating a number of manual processes and spreadsheets across Cage and Revenue Audit.
New Threats in an Evolving Data Landscape

While much is made of payment security, foodservice and lodging companies also face added pressure to ensure that guests’ personal data is safe.

How Hilton Leverages Mobility

2015 Customer Engagement Technology Study

Westin Tampa Harbour Island Advances Wireless with ExteNet

July's POS Wrap-Up: Marriott UK Launches POS Spa Solution, Starbucks Earnings Jump with Mobile Moves & Hot Schedules Removes 'Blind Spots' with Restaurant App

Marriott Hotels UK Launches Spa Booking Website

Heritage Hospitality Selects Agilysys to be a 'Game Changer' at 4 Restaurants

Miami Hotel Learns Social Media Timing is Everything

'The Sherry' Elevates Online Communications with Digital Alchemy

Cherokee Nation Entertainment Automates with Casino Cash Trac

New Threats in an Evolving Data Landscape