Customer Relationship Management (CRM)

Hilton Worldwide, Flamingo Las Vegas, LaQuinta Inns & Suites and Gaylord Entertainment Take Top Honors at the Annual Hotel Tech Forum.

Mohegan Sun utilizes a new CRM suite to discover guests' preferences and become more competitive in the gaming industry.

Casual dining chain Ruby Tuesday has announced it will implement the MICROS Table Management Solution across the enterprise to improve the overall dining experience.

A Delaware-based casino hotel has implemented Rainmaker revolution to maximize total customer value.

ICE Guest Services Management Solution seeks to streamline guest services for hotel operators.

Cameron Mitchell's Ocean Prime Fine Dining has improved ticket times and eased service anxieties by implementing ConnectSmart Kitchen from QSR Automations.

The 76-year-old restaurant chain has launched MICROS webOrdering and Loyalty Program to build relationships and attract new patrons.

A new mobile application from TimeView enables restaurant guests to join waitlists via smartphone.