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Dover Downs Hotel & Casino Ups Ante on Profit with Optimization Solution

Dover Downs Hotel & Casino will implement the revolution profit optimization solution from The Rainmaker Group. The new system is intended to maximize total customer value for the 500-room hotel, its nine food and beverage outlets, spa, gaming floor, and group convention facilities. Rainmaker expects to complete the system installation later this year.
The revolution system will take into account the value of the Dover Downs customers, including those that use the casino, spa and other outlets, to recommend room rates that reflect total customer value.” The Rainmaker system is anticipated to be particularly valuable during Dover Downs Hotel & Casino’s busy weekends when it is essential to always have availability for the highest-valued customers.

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