Customer Experience/Service

The latest version of Amadeus' e-Travel Management includes request features that allow business travelers with mobility impairments to book special assistance at the time of booking trips.

With only a few weeks left to 2008, Hospitality Technology looked at our data to countdown the 10 most read articles of the year. Point of sale, PCI and in-room technology are just some of the topics on this must-read list. Your peers have already read them, have you?

The multi-year agreement between Boston Pizza and Alliance Data extends the brandÃ.‚¬™s long-standing relationship with the AIR MILES Reward Program.

The 5th annual Gift Card Study reveals that the economic slowdown had no effect on consumers' decisions to purchase gift cards.

Sekret Media Services will produce music related content for distribution in 2,600 hotels represented by Maximus Multimedia.

Consumers can new access 40,000+ hotel and restaurant Zagat ratings and reviews through a new Apple iPhone application.

Intelity's ICE is an in-room concierge and back-office monitoring system for the timeshare segment that promises to boost guest satisfaction through personalization and reporting functionalities.

PGA National Resort & Spa in Palm Beach Gardens, FL installs real-time flight departure information to improve guest convenience and increase club business.