Customer Experience/Service

The newly remodeled Crowne Plaza Glen Ellyn-Lombard brings Roomlinx's interactive Media, Entertainment & Business Solution to all guestrooms, including HD movies, high speed internet access, music, local news updates, business productivity tools, and more.

The Residence Inn by Marriott Toledo Maumee, in an effort to make travel more comfortable for guests suffering from allergies and asthma, will offer 10 PURE allergy-friendly rooms.

The new product, designed for the casual, fast casual and QSR segments, features real-time surveys, full PCI compliance and more.

MSI's new real-time Web booking engine allows hotels to draw information on inventory availability from the same database.

Over 52 European Hilton Hotel locations extend their partnership with Swisscom to provide property-wide high speed internet.

The Marriott, Holiday Inn, Hampton Inn and Westin are just three of fourteen brands to add Flyte Systems' airport flight information displays and digital signage content to better serve travelers.

Choice Hotels International's selection of Microsoft's customer relationship management solution will provide the company with a comprehensive window into franchisees across its global footprint of hotels.

PhoneSuite's PMS-integrated Touch Screen Console allows front desk staff to automatically pull up guest information at the touch of a finger.