Customer Experience/Service

Papa Gino's Drives Sales with Business Analytics
Papa Gino's CIO, Paul Valle, reveals how the company is embracing business analytics that delve deeper than merely financial metrics. By examining marketing, operations and customer feedback, Papa Gino's has been able to gain more complete intelligence and ultimately drive sales.
Hilton Worldwide Creates Partnership Opportunities for Restaurateurs
Hilton Worldwide plans to launch 500 restaurants globally within three years.

Lodging Interactive Launches Vanity URL Service for Google+

Lodging Interactive provides hotels with a way to customize property-specific URL links and track clicks.
Gaylord Hotels Enjoy Increase in Online Dining Reservations with Table Management System

Web-based reservation and table management software enables Gaylord Entertainment to effectively and efficiently manage reservations across all of its properties.
Best Western Wins Top Honor for Website

Best Western's booking site has been lauded by Compuware as the Best of the Web in 2011.
Trump Hotel Improves Guest Experience with POS

Trump Hotel Collection has partnered with Micros to provide cross-property quality and superior service.
YUM! CIO to Discuss Back-of-House Innovation at MURTEC 2012

Jack Clare, CIO of YUM! Restaurants Intl., is slated to speak at Hospitality Technology's Multi-Unit Restaurant Technology Conference. He'll pull back the curtain on the company's recent technology-operations initiative that created back-of-house synnergy.
Sizzler to Share Food Truck Innovation Secrets at MURTEC 2012

Chris Rahder, manager of non-traditional business development for Sizzler, will detail the technology that is driving food trucks at the 17th Annual Multi-Unit Restaurant Technology Conference.
Cloud-Based Management System Reduces Costs for Hotel Diva

Personality Hotels move to the cloud with the ATRIO Guest Experience Management Platform.
Checkers Reduces Turnover With Talent Acquisition Solution

The implementation of a talent management system has increased efficiency at Checkers restaurants and slashed turnover rates.

Papa Gino's Drives Sales with Business Analytics

Hilton Worldwide Creates Partnership Opportunities for Restaurateurs

Lodging Interactive Launches Vanity URL Service for Google+

Gaylord Hotels Enjoy Increase in Online Dining Reservations with Table Management System

Best Western Wins Top Honor for Website

Trump Hotel Improves Guest Experience with POS

YUM! CIO to Discuss Back-of-House Innovation at MURTEC 2012

Sizzler to Share Food Truck Innovation Secrets at MURTEC 2012

Cloud-Based Management System Reduces Costs for Hotel Diva

Checkers Reduces Turnover With Talent Acquisition Solution