Customer Experience/Service

Eco-friendly boutique hotel brand enhances guest internet with HIS Wi-Fi and adds content casting with integrated Amazon Alexa voice-controlled BeyondTV system

Hospitality companies will be able to upload and schedule promotional messages to play along with the music, if desired.

Art deco-vintage Charlotte boutique hotel to deploy cloud-based platform so guests can access a custom mobile app and in-room tablets, while driving revenue.

From helping guests to choose a convenient parking spot to leading them safely to an emergency exit, indoor mapping has multiple use cases even within smaller hotel properties.

During the 2017-2018 season, it had more than 4,300 conversations with individual guests.

Canadian Brewhouse turns 25% more tables at peak dayparts

Hotel guests can navigate the television just by speaking

As a result of guest engagement, the resort has seen an increase in $25K in room service revenue.