New England's The Hotel Concord to Offer Volara-Powered Alexa Technology in RoomsGuests staying at this boutique hotel are requesting services and amenities using simple voice commands via Volara-powered Amazon Echo Dots in rooms. Fast, Friendly and Fresh: Meeting the Demands of Next-Gen Quick Service Restaurant Guests 4 Things Restaurants Don't Know About Loyalty Programs Loyal customers are key to the success of your restaurant business. Guests Can Add Names to a Wait List via Digital Diner’s New Kiosk View Guests can note their seating preference with kiosk view, receive SMS updates. Sabre Signs Technology Agreement with ALICE Sabre customers can purchase and incorporate ALICE capabilities that complement Sabre's SynXis platform. Zappix, C-Zentrix to Provide Cloud-Based Customer Center Solution Zappix Inc. has partnered with C-Zentrix to enhance its cloud-based technology suite and further automate the customer journey. 8 Questions to Ask Before Choosing a Voice Technology Partner Determining which voice technology provider to partner with can be confusing, but guest privacy and data security are table stakes. Survey of Hoteliers, Guests Reveals Insight on Voice Technology, In-Room Entertainment Trends Hotel Internet Services’ new research explores the impact of evolving guest preferences on the hospitality industry. Unemployment Rates, Minimum Wage Talks Bolster Ideas of More Kiosks at Casino Full House Resorts discusses how kiosks can improve customer service when unemployment rates and minimum wage raises make hiring staff more costly. Keystone Ski Resort Launches Emma, a Digital Mountain Assistant Guests can text Emma for real-time updates on everything from snow conditions to parking, rentals and even personal performance stats. First Previous 114 115 116 117 118 Next Last