4 Things Restaurants Don't Know About Loyalty ProgramsLoyal customers are key to the success of your restaurant business. Guests Can Add Names to a Wait List via Digital Diner’s New Kiosk ViewGuests can note their seating preference with kiosk view, receive SMS updates. Sabre Signs Technology Agreement with ALICE Sabre customers can purchase and incorporate ALICE capabilities that complement Sabre's SynXis platform. Survey of Hoteliers, Guests Reveals Insight on Voice Technology, In-Room Entertainment Trends Hotel Internet Services’ new research explores the impact of evolving guest preferences on the hospitality industry. Zappix, C-Zentrix to Provide Cloud-Based Customer Center Solution Zappix Inc. has partnered with C-Zentrix to enhance its cloud-based technology suite and further automate the customer journey. 8 Questions to Ask Before Choosing a Voice Technology Partner Determining which voice technology provider to partner with can be confusing, but guest privacy and data security are table stakes. Unemployment Rates, Minimum Wage Talks Bolster Ideas of More Kiosks at Casino Full House Resorts discusses how kiosks can improve customer service when unemployment rates and minimum wage raises make hiring staff more costly. Volara, Two Roads Hospitality Partner to Offer Guests Voice-Based Guest Experiences and Staff-Facing Solutions Fifteen Two Roads hotels will be live with Volara’s secure, accurate and integrated voice-based conversation management platform in 2019 Sofia Hotels Management Implements Cendyn’s eInsight CRM Across Its Hotel Group Each property will gain a clear understanding of their guest history and preferences in real time. Instaroom Launches New Artificial Intelligence FAQ Bot to Increase Hotelier Efficiency New A.I. solution for hoteliers automates responses to repetitive customer questions, decreasing inbound requests by 40 percent. First Previous 117 118 119 120 121 Next Last