Customer Experience/Service

Autopilot from HotelChamp uses AI to Turn Static Hotel Website into "Living" and Responsive One
Autopilot is not a chatbot or digital concierge, instead it offers a website that will guide guests through the booking process and offer the right information, interaction or offer at the right time.
The St. Regis Atlanta Installs In-Room Tablets to Improve Guest Experience
Tablets allow the guests to control lighting, AC, order room service while also integrating with the hotel's PMS and POS.

The Kimberly Hotel Partners with handy

handy is a mobile device that provides guests with 24/7 connectivity to guest services as well as free WiFi.
Restaurants: Use Technology to Keep Up with Walk-Ins, Waitlists, and Reservations During the Holidays

From a virtual floorplan to eliminating no-shows with an online reservation app, restaurants have a host of solutions at their fingertips this holiday season.
Crystal Springs Resort Improves Guest, Staff Experience with New POS

With multiple F&B outlets, Crystal Springs required a robust and adaptable POS for seamless operation and service.
Six Senses Zighy Bay Resort Updates Guestroom Infotainment Experience

Resort upgraded from legacy IPTV platform with 50 satellite channels to new system offering full HD capability and integration with VOD service as well as Chromecast capabilities.
Over Half of Americans Turn to Friends & Family to Find New Restaurants

SevenRooms report shows Americans lean more heavily on personal recommendations, including those made on social media.
LIFEWTR and Marriott Hotels Join Forces to Offer Augmented Reality Art Experience

In a marriage of art and technology, guests are encouraged to browse virtual artwork and transform the walls of their guest room via augmented reality.
SkyTouch Technology, Whistle Messaging Offer Integrated Platform

Integration will help hoteliers and guests communicate easier.
The Gist on GDPR

Consumer protection, access and transfer of PII is a key component of GDPR. The regulation applies to all organizations doing business in the EU.

Autopilot from HotelChamp uses AI to Turn Static Hotel Website into "Living" and Responsive One

The St. Regis Atlanta Installs In-Room Tablets to Improve Guest Experience

The Kimberly Hotel Partners with handy

Restaurants: Use Technology to Keep Up with Walk-Ins, Waitlists, and Reservations During the Holidays

Crystal Springs Resort Improves Guest, Staff Experience with New POS

Six Senses Zighy Bay Resort Updates Guestroom Infotainment Experience

Over Half of Americans Turn to Friends & Family to Find New Restaurants

LIFEWTR and Marriott Hotels Join Forces to Offer Augmented Reality Art Experience

SkyTouch Technology, Whistle Messaging Offer Integrated Platform

The Gist on GDPR