Medallia Survey Finds 35% of Consumers Want to Give Feedback via Mobile AppMeanwhile, 35% of consumers want to be able to ask questions about a service or product through real-time messaging. InnerSpace Launches Wait Times to Predict Building Wait Times Based on Traffic Patterns, Historical Knowledge of the SpaceHospitality use cases include restaurant wait times for tables, cafeteria wait times for checkout, housekeeping wait times for clean rooms. Tech-centered YOTEL Boston Upgrades Guest, Staff Communication Software Hotel can now text guests after check-in while staff can communicate immediately, effectively and even in another language. Using the Power of AI to Improve Staff Retention, Job Satisfaction Why Artificial Intelligence needs to go beyond the guest experience. Ojai Valley Inn Streamlines Operations, Increases Productivity Knowcross software enhanced Ojai's response times to guest requests and improved internal communications. 3 Ways to Increase Revenue Per Guest Through Personalization Fully engaged hotel guests spend 46% more per year than actively disengaged guests. Swiss 5-Star Luxury Hotel Improves Guest Engagement Fairmont Le Montreux Palace partners with MCOMS and Swisscom to offer guests advanced television services. Denny’s Picks Punchh for Omnichannel Customer Engagement Program Punchh’s Restaurant Marketing Cloud uses machine learning to segment and personalize offers that surprise, delight guests via targeted promotions, coupons, and other communications. Pan Pacific Hotels Group Expands Feedback Management Efforts to Improve the F&B Experience In addition to managing its hotel reviews, TrustYou will help manage the hotel's restaurant reviews. Amazon Officially Enters Restaurant Technology Market with SevenRooms SevenRooms received funding from Amazon Alexa Fund to help create a more personalized experience for guests using its voice command technology. First Previous 117 118 119 120 121 Next Last
