Back-of-House / Back-Office

Moe's Southwest Grill Taps POS Tools to Automate & Measure Stores Performances
Moe's Southwest Grill will implement Radiant's Aloha Enterprise and P1520 POS terminals in all new and remodeled franchise locations for better operational efficiency and detailed above-store reporting.
FCS Introduces New GDX Universal Billing Interface System
The GDX Universal Billing Interface System (GDX UBIS) is a comprehensive web-based hotel solution to manage telephone and services usage at variable tariffs, delivering optimal revenues and tight cost control through more responsive administration of exchanges and systems.

POS: Always a Hot Topic

Hot information technology topics may ebb and flow depending upon what's happening in the world of hospitality technology and customer service. But there's always one area that, no matter what, ranks at the top of the list: point of sale.
IP-Converged Networks

What's the best way to create a converged wireless infrastructure? Hotels weigh the pros and cons of rip-and-replace versus reuse and recycle. At the end of the day, though, does it all come down to balancing budgets against customers' needs?
The Science Behind Margaritas' Site Selection Process

As Margaritas prepared to launch the most aggressive expansion plan in its history, the company saw the need to put more science behind its site location decisions. Learn how a customer analytics company is aiding Margaritas in its efforts.
Great American Restaurants Taps HotSchedules for Labor Mgmt, Employee Scheduling & Digital Logbook

The 11-unit chain is using HotSchedules to improve labor cost control, increase productivity, and enhance communication between managers and employees.
Par Tech's Boundless Hospitality Initiative Aims to Optimize Restaurant Ops from the Inside Out

The initiative includes new solution offerings and an integrated partner program focused on enhancing restaurant technology's ability to help operators solve key new industry challenges and support sweeping changes in consumer behavior.
Orlando-Based Pizza Shop Finds Success with Facebook and Online Ordering

After starting with Facebook and then linking in BigHoller Restaurant Online Ordering, Golden Knights Pizza was able to generate more than 2,000 fans and 1,500 friends in their first sixty days.
Radiant's Employee Theft Deterrent Application Tracks Scams at the POS

The application analyzes point of sale data and transactions to identify common restaurant employee scams and fraudulent activities.
Pousadas de Portugal Rolls Out Enterprise Solution Across all 39 Properties

All of Pousadas' 39 properties have implemented the MICROS OPERA Enterprise solution to create a superior guest experience for both the Pousadas de Portugal and the Pestana Group.

Moe's Southwest Grill Taps POS Tools to Automate & Measure Stores Performances

FCS Introduces New GDX Universal Billing Interface System

POS: Always a Hot Topic

IP-Converged Networks

The Science Behind Margaritas' Site Selection Process

Great American Restaurants Taps HotSchedules for Labor Mgmt, Employee Scheduling & Digital Logbook

Par Tech's Boundless Hospitality Initiative Aims to Optimize Restaurant Ops from the Inside Out

Orlando-Based Pizza Shop Finds Success with Facebook and Online Ordering

Radiant's Employee Theft Deterrent Application Tracks Scams at the POS

Pousadas de Portugal Rolls Out Enterprise Solution Across all 39 Properties

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