Moe's Southwest Grill Taps POS Tools to Automate & Measure Stores Performances

FOCUS Brands, the parent company of Moe's Southwest Grill has agreed to implement Radiant Systems' Aloha Enterprise solution along with Radiant P1520 point-of-sale hardware terminals in all new and remodeled franchise locations of the fast-casual southwestern eatery. The agreement expands Radiant's relationship with FOCUS Brands, where it already provides technology solutions and support for Schlotzsky's, Carvel and Cinnabon outlets.

"As Moe's continues to grow, it became apparent that we needed to bring a consistent technology solution to our restaurants for better operational efficiency and detailed above-store reporting," says Paul Damico, president of Moe's. "The Aloha Enterprise solution not only offers us the advantage of automating restaurant operations and measuring site performance, but the Radiant team's willingness to provide the best customer service possible far exceeded our expectations."

Moe's is rolling out Aloha Quick Service POS running on Radiant P1520 hardware terminals as well as MenuLink Inventory back office software to streamline operations in its restaurants. In addition, Moe's will be centrally deploying Aloha Configuration Center and Aloha Command Center. The Moe's team is gaining insight from Aloha Configuration Center and MenuLink Inventory's above-store capabilities, allowing them to improve store-level controls and decrease food and labor costs. The information technology staff at Moe's uses Aloha Command Center to quickly detect and resolve support cases in a secure manner. Furthermore, Moe's locations using Aloha Quick Service POS can maximize speed of service, increase sales and build customer loyalty through the solution's features such as the ability to improve order accuracy and gather customer intelligence.