Back-of-House / Back-Office

As the iPhone and its App Store continue to take the mobile community by storm, many hospitality operators are quickly jumping onto the bandwagon to cash in on the growing trend. Learn what it takes to get an iPhone app up and running from Pizza Hut, Chipotle and Choice Hotels.

The Oneida Nation Tribe of Indians Enterprise, which consists of Oneida Retail, Oneida Casino with its five satellite locations, and the Radisson Hotel, has selected the MICROS 9700 Hospitality Management System to better manage its operation, increase employee productivity, and improve guest service.

2009 has been a tumultuous year for hospitality operators. With the U.S. Federal Reserve declaring the recession's end, business owners are eager to set their sights on 2010 and move forward with their recovery efforts. In an exclusive reader survey, HT taps its audience of IT pros to learn how their companies are faring in the recovery period, as well as the specific business initiatives that they are focusing on for 2010.

Twenty-one hotel operators are preparing for growth in 2010 with the selection of Maestro PMS. Operators cite the PMS' powerful online capabilities, PCI compliance and Diamond Plus Service as key factors for success.

After completing the rollout of HotSchedule's Enterprise online employee scheduling and restaurant labor management solution in August 2009, Mama Fu's is now able to track and review how well its franchisees are costing schedules on a weekly, monthly and quarterly basis.

Microsoft Corp detailed its strategy and road map for developers to move, enhance and transform applications for the cloud at its Microsoft Professional Developers Conference.

San Diego landmark Hotel Del Coronado boasts one of the best bars in the city, but revenues were hampered by a liquor shrinkage problem. Management installed an RFID-based beverage tracking solution from Capton and hit payback on the system in three months.

The Amway Grand Plaza Hotel has partnered with Volanté Systems for a multi-phase hotel POS system installation comprising of 54 terminals throughout the property.