ARTICLES BY THIS AUTHOR
- 5/30/2023
What's Wrong with Business Intelligence Solutions Today?
Here are three reasons why your BI solution may not be working out for your brand and what to look for instead. - 5/30/2023
The Potential of Generative AI in Hospitality
Generative AI is not meant to replace human employees, rather to enhance their capabilities and improve their efficiency. - 5/30/2023
Aqua-Aston Hospitality Advocates for Sustainability
During the last year, the company has been using technology to enhance the sustainability of its 25+ properties across Hawaii. - 5/29/2023
AI-Powered Sustainability Tool Aims to Transform How Hotel Brands Manage their Green Initiatives
By automating manual processes, reducing double-accounting, and streamlining the transmission of sustainability data across hospitality and travel brands, certification entities, and distributors, BeCause contributes to revenue growth. - 5/29/2023
How the Hospitality Industry can Shift to a Passwordless Future
Eliminating passwords to strengthen security and enhance the customer experience may seem counterintuitive, but it’s a move that can significantly benefit the hospitality industry. - 5/29/2023
NRA Show 2023 Highlights: Integration, Automation and Menu Optimization
Exhibitors at this year’s show were focused on helping attendees improve back-of-house operations and digital sales channels. - 5/29/2023
Wow Bao Divulges Details on Its New Hot Buns Club at NRA Show 2023
Fast Asian street food brand discusses how its turning a simple rewards program into a much more valuable loyalty program with the help of some fun technology. - 5/25/2023
The Contactless Customer: Which Digital Transformations Are Winning Over Hotel Guests
One survey found that 86% of people said they would choose one hotel over another if it had fully contactless mobile check-in, concierge, check-out and facility reservation services. - 5/25/2023
Enso Connect Bets on AI as the Future of Hospitality
The guest experience platform has gone all in on OpenAI's GPT-4 and believes hotels will need to embrace AI-driven solutions to stay competitive. - 5/24/2023
Restaurateurs Discuss Employee Tech Dos & Don’ts During NRA Show 2023
Boqueria Restaurants and Gracious Hospitality Management spoke candidly about their tech priorities, the challenges they face with tech rollouts, the cost/benefit analysis they work through, and more.