Michal Christine Escobar
ARTICLES BY THIS AUTHOR
- 7/9/2023
MGM Resorts Deploys VR Security Training Program
Using 3D digital twin and generative AI technology, MGM found a way to transform employee training into a more effective and fun learning experience. - 7/6/2023
How Hospitality Loyalty Programs Lead to Revenue Growth and Personalization
To keep up with the competition, hotels must prioritize initiatives and technology that empower guests and give them more choices. And often, the ideal platform to enact these initiatives and investments is the loyalty program. - 7/5/2023
How Digital Signage Sparks Spontaneous Experiences and Reshapes the Guest Experience
Digital signs can become invaluable allies, guiding visitors through the labyrinthine corridors, sharing personalized recommendations, and fostering an environment of seamless navigation. - 7/5/2023
Meeting at the Top: How Predictive Analytics and Revenue Management Tools are Optimizing M&E Across the Industry
Many operators across the industry remain fixated on improving guestroom revenue, but as M&E business picks up, it’s important to remember that function space can present greater earning potential overall. - 6/29/2023
Tabit Enjoys a Symbiotic Relationship with Florida International University
Students get hands-on experience using a real world POS system within their campus restaurants and Tabit gets valuable feedback from future generations on how to improve its technology. - 6/22/2023
Hotels Can Use Technology to Turn their Sustainability Claims into a Competitive Advantage
The consumer push for more sustainability in travel can mean big business for brands that put their practices — including respect for the environment, local culture, and social issues — front and center. - 6/21/2023
AI Has Moved Into Utility Mode for Hotels
AI streamlines repetitive resource heavy tasks, identifies new opportunities, and drives sales. - 6/19/2023
Hospitality's Best Tool for Employee Retention: Automation
The benefits of using automated communications for employees goes far beyond scale and efficiency. The data shows it positively impacts engagement and retention of the workforce. - 6/19/2023
Converged Networks: The Smart Foundation for a Seamlessly Connected Future
Technology incompatibility is not only frustrating and inconvenient, but it’s also costly. - 6/18/2023
Embracing the Future: Enhancing Summer Travel with Cashless Transactions
The industry benefits of adopting cashless payment methods range from improved guest convenience and enhanced security to seamless integration with the digital travel ecosystem.
