Michal Christine Escobar

Senior Editor (Hotels)
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Michal Christine Escobar is Hospitality Technology’s Senior Editor, with a concentration on the hotel industry.  She has more than five years of experience as a B2B journalist. She is responsible for the hotel beat at the magazine and often writes about AI, VR, IoT and other emerging technologies affecting hospitality.

ARTICLES BY THIS AUTHOR

02/06/2023

Consumers Are Looking for Frictionless Payment Experiences this Valentine’s Day

There’s nothing worse than a clumsy payment experience at the end of the night. Businesses that offer an experiential service will need to offer frictionless transactions and personalization to remain competitive this year.
02/06/2023

Outlook and Opportunity for EV Charging at Hotel and Resort Properties

The widespread adoption of EVs will open the door to significant opportunities for hotels and resorts.
02/02/2023

These 3 Technologies Will Help Hotels Succeed in 2023

A healthy dose of new technology could play a transformative role in ensuring that hotels continue to offer unparalleled experiences for their guests.
01/30/2023

How Technology Will Help Hotels Retain Loyal Customers in 2023

From automation to QR codes, these four technologies can improve the consumer experience, resulting in greater customer loyalty.
02/06/2023

Quick Quotes from Hyatt CIO Eben Hewitt

During HT-NEXT 2022, Hewitt participated in a firechat where he explained how CIOs get fired, Hyatt’s experimentation mindset, and more.
01/31/2023

2022 Hotel Visionary Award Winner: Hilton Hotels & Resorts

After two years of hard work, Hilton replaced its 30-year-old CRS with a completely new, cloud-based system in just two weekends.
01/27/2023

Ask These 3 Questions to Save Money, Energy on Visual Displays

Visual displays are both an investment and recurring cost center for hoteliers. To reduce the financial burden, hoteliers should take a strategic approach to their purchase and use.
01/26/2023

Maestro Examines What Independent Hoteliers Want from their PMS’ in 2023

Leader in hospitality property-management systems shares what its clients say and discusses the shared passion for technology innovation to meet customer demands and exceed guest expectations.
01/25/2023

How Travel Companies Can Fast-Track Their Path to AI Maturity

AI-influenced revenue more than doubled between 2018 and 2021 and is expected to triple by 2024, however, there is a significant disparity in AI maturity across the industry.
01/25/2023

Top AP Tactics to Control Cash and Execute on Payment Strategies

Hospitality companies that continue using manual resources to process invoices are missing out on a chance to become more resilient while improving margins and making work more enjoyable for the accounting team.