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Michal Christine Escobar

Articles by this author

February 2018

Implementing a digital workplace app allows the pizza chain to effectively communicate with frontline employees on contracts, shift schedules, and workflows as well as payroll, scheduling, and HR-related requests.

Guests staying at Hotel EMC2 during Valentine's Day weekend were treated to chocolates, roses and a funny valentine via the property's onsite robots.

Earnings conference call reveals a focus on improving guest experience with improved response to online, mobile ordering.

From hardware controlled by mobile apps to mirrors broadcasting yoga routines, hotel guests will be treated to high-tech, personalized in-room experiences.

Guests can now control their entire travel experience from the palm of their hand through a virtual concierge, mobile ordering and an app.

Guest experience enhancements include mobile app, online ordering, kiosks and delivery tech improvements.

Restaurant delivery service CEO believes self-driving cars to be the future of food delivery.

HT-NEXT 2018 attendees will learn how to measure the efficacy of customer initiatives and how to use technology to enhance brand intimacy.

January 2018

Casino averages 55 new e-mails per day from just one of its campaigns.

Panel will discuss how hospitality must address guest/employee Internet access and increasing bandwidth needs.

After implementing the software, Tetherow shortened its consolidations process from more than a week to less than four hours per month.

In-room tablets have a 90% engagement rate; targeted promotions have received up to 500k impressions.

In one year, Best Western has been able to increase its social media responses by 15% and decrease its response time to the guest by 400%.

When guests logon to a location's free WiFi and provide their email address, they receive a free shot of beer and the restaurant receives highly coveted marketing data with a projected 89% ROI.

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