Author Profile

Michal Christine Escobar, Managing Editor, Hospitality Technology

Managing Editor

Michal Christine Escobar is Hospitality Technology’s Managing Editor. She has more than five years of experience as a B2B journalist. She is responsible for the hotel beat at the magazine and often writes about AI, VR, IoT and other emerging technologies affecting hospitality.

Articles by this author

October 2018

17th Century Italian Hotel Modernizes WiFi to Improve Customer Satisfaction

The hotel installed a new platform and more than 30 access points to increase WiFi coverage for guests.

Why Europe’s New Data Privacy Regulation Should Have Your North American Restaurant or Hotel On Alert

Just because you don't do business in the EU or have cyber security insurance does not mean you're protected from GDPR fines.

Don’t Overlook Event Technologies as a CapEx Investment

According to recent surveys, meeting planners are looking at integrating more interactive technology to create more personalized experiences for delegates.

3 Mission-Critical Network Characteristics

Why Today’s Networks Must Be Fast, Secure and Powerful

Are Loyalty Programs the Most Effective Way to Drive Bookings in 2018?

Recent studies reveal that loyalty is no longer the most effective factor for hotels who want to convert direct bookings.

The State of IoT in Hospitality

4 Ways the Internet of Things Has the Power to Transform and Improve Hotel and Restaurant Operations

Best Western Unveils New Tech Initiatives at Its 2018 North American Conference

From its guest-facing website and loyalty program to its back-of-house operations, Best Western has no plans of slowing down its innovation pipeline.

Scrupulous or Negligent: How Does Your Business Measure up to Cybersecurity Standards?

From a lack of cybersecurity standards to just "checking off the boxes," hotels and restaurants put themselves at risk when they don't implement high cybersecurity standards.

Alexa for Hospitality: Your Newest Hotel Staff Member

Alexa is a personal butler for your guests that delivers a personalized, fun guest experience.

Is GDPR Inhospitable to Hospitality?

What industry leaders need to know to protect their organizations, market share, clients and profits.

Choice Hotels Launches Clarion Pointe with a Focus on Tech

On-demand connectivity that lets guests stream content from their mobile devices onto 49-inch TVs with casting capabilities and free streaming-strength Wi-Fi.

Are Robots the Future of the Hospitality Business? Some Should Be

They may not be leaving mints on your pillow, but robots are transforming the hospitality industry.

How Technology Affects Hotel Design

Technology has changed what guests value in hotel rooms and in common areas leading to complete redesigns of these spaces.

Lawyers Weigh In on the Loews Hotel Biometric Data Misuse Case

Lawsuits allege that the hotel exposed employees to a dangerous form of identity fraud and violated the Illinois Biometric Information Privacy Act.