ARTICLES BY THIS AUTHOR
- 3/25/2025
The Case for a Standardized RFP Process in Restaurants
Standardizing RFPs in the restaurant industry can streamline technology selection, reduce complexity, and drive innovation. - 3/24/2025
HT Talks Tech: SJ Sawhney, co-founder and president, Canary Technologies
As hotels increasingly adopt generative AI, Sawhney discusses its benefits, challenges, and the road ahead. - 3/23/2025
Leveraging Real-Time Data: How Restaurants Are Turning Insights into Action
Industry leaders at MURTEC 2025 discussed best practices for collecting, analyzing, and applying real-time data to optimize operations and drive smarter decision-making in restaurants. - 3/20/2025
Sustainable Water Management in Hospitality: A World Water Day Imperative
Water loss is one of the biggest sustainability hurdles for hotels and recreational facilities. - 3/19/2025
Beyond the Bracket: How Hotels, Casinos and Venues Can Win BIG During March Madness
March Madness is more than a tournament, it’s a revenue multiplier. - 3/18/2025
Time's Up: What Hospitality CTOs Must Do Now for PCI DSS 4.0.1 Compliance
With the March 31 deadline fast approaching, hotels and restaurants must ensure they meet PCI DSS 4.0.1 requirements or risk fines, security breaches, and reputational damage. Fortra’s Josh Davies breaks down what IT leaders should prioritize now. - 3/18/2025
The Future of Hotel Payments: Enhancing Security, Convenience, and Guest Experience
As digital payments become the new norm, hotels must adapt to evolving consumer expectations, combat rising fraud, and integrate seamless transaction solutions. Sertifi Co-Founder John Stojka shares insights on the latest innovations shaping the industry. - 3/18/2025
How AI-Driven Personalization is Transforming Revenue Growth in Hospitality
AI-powered personalization helps businesses increase direct bookings, maximize customer lifetime value, and reduce churn by delivering offers tailored to individual preferences. - 3/18/2025
The AI Dilemma in Hospitality: Efficiency vs. Experience
Chatbots and automation improve operations, but guests still crave personalized service. Can AI and human agents coexist?