Michal Christine Escobar
ARTICLES BY THIS AUTHOR
- 1/20/2025
Reach, Convert, Impress: Three Steps to Capture Bookings Amid Changing Traveler Preferences
In 2025, hoteliers worldwide are presented with new opportunities to capture the attention of travelers and win lifelong, loyal guests. - 1/20/2025
Gift Cards and Alternative Payments: Their Place in the Hotel Operations Ecosystem
The most significant barrier preventing hotels from efficiently implementing successful gift card operations is due to restrictions within their technology stack. - 1/19/2025
How Small Cell Networks Could Improve Hotel Connectivity
As hotels strive to meet rising expectations for seamless service, small cell solutions offer a flexible, cost-effective way to address the challenges posed by modern building designs and security needs. - 1/14/2025
A Comprehensive Overview of Attribute-Based Selling in the Hotel Industry
ABS offers revenue and satisfaction gains, but ethical marketing and seamless implementation are crucial. - 1/14/2025
From Overwhelmed to Organized: Tech Solutions for Hotel Sustainability Goals
With more than 200 certifications worldwide, hoteliers must rely on data and technology to streamline their sustainability efforts. - 1/14/2025
How Will Hospitality Tackle Its 2025 Staffing Crisis?
Optimizing hiring strategies with the right tools, channels, messaging, timing, and candidates is key to longer-lasting tenure. - 1/12/2025
CASE STUDY: Tech Overhaul Brings Five-Star Experiences and New Revenue Opportunities to Plush Fabryka Wełny Hotel & Spa
Hotel's audio-visual renovation provides seamless control and connectivity to all AV equipment used within its nine conference rooms, ballroom, wedding hall and philharmonic hall. - 1/12/2025
Maximizing Value: Hotels' Shift to Non-Room Profitability in 2025
2025 marks a pivotal year as hotels turn to flexible dining, personalized digital experiences, and local collaborations to grow revenue and enrich guest interactions. - 1/12/2025
The AI Maturity Crisis in Hospitality: Your Guests Deserve More than Basic Bots
Sixty percent of AI deployments in the contact center focus on basic automation and cost reduction rather than enhancing the customer experience and driving business growth.
