ARTICLES BY THIS AUTHOR
- 4/16/2025
Hotels Must Think Like Retailers to Drive Direct Bookings
Adopting a retailer mindset—offering dynamic upsell opportunities, transparent pricing, and personalized experiences—can drive direct bookings while ensuring customers feel they’re getting the most for their money. - 4/15/2025
Revenue Strategy in Flux: How Remington’s Adrian de Gortari Is Blending Human Insight with Machine Learning
With labor shortages, shifting traveler expectations, and fast-moving markets, hoteliers face mounting pressure to adapt. Remington Hospitality’s EVP of Revenue Management shares how data-driven tools—and empowered teams—are redefining performance. - 4/15/2025
Start-Up Spotlight: Vita Mojo Modernizes QSRs with Tech Built by Restaurateurs
Born from its own digital-first restaurant concept, Vita Mojo offers an all-in-one platform that unifies ordering, kitchen management, and guest engagement to help hospitality brands scale smarter. - 4/13/2025
Data-Driven Decisions: Restaurant Tech Leaders React to Key Findings from HT’s 2025 Study
From IT budgets to AI integration, panelists analyze what the latest data reveals about the future of restaurant technology. - 4/9/2025
Enhancing Hotel Safety with AI: How Smart Surveillance is Changing Hospitality Security
AI-powered surveillance systems are transforming hotel security, offering real-time threat detection, continuous monitoring, and predictive insights that empower IT and operations leaders to move from reactive to proactive safety strategies. - 4/8/2025
How Predictive Intelligence Rewrites Guest Retention
While generative AI dominates headlines, predictive AI delivers the strategy hotels need to anticipate guest behavior, personalize incentives and optimize engagement. - 4/8/2025
The Hotel That Knows You Better Than You Do
Otonomus Hotel is rewriting the rules of hospitality, one AI-powered stay at a time. - 4/8/2025
Unlocking the Power of CRM in Restaurants: Insights from Industry Leaders
From data-driven decision-making to integrating AI, restaurant leaders discuss how CRM technology is evolving to enhance guest experiences and streamline operations. - 4/7/2025
What's Wrong with Metasearch Today?
Traditional metasearch channels are dying, but that doesn’t mean that the utility of an effective price comparison tool is no longer valuable, both to travelers and hotels. - 4/7/2025
AI and the Benefit of Personalized Hospitality for Hotels and Restaurants
Equipped with the right technology, the hospitality and restaurant industries are both poised to redefine guest experience, building lasting loyalty one personalized interaction at a time.