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Michal Christine Escobar

Articles by this author

November 2017

From third-party integrations to an omni-channel mobile experience, hotels are offering guests more ways to engage than ever before.

Academic Partner Program helps NYU School of Professional Studies Hospitality and Tourism Programs give students hands experience with real-world software programs and reduces learning gaps between the classroom and their careers.

For those who missed the premier of this executive-level networking event, HT offers some high-level takeaways and insights.  

Fairfield Inn & Suites Pittsburgh McCandless' guests regularly comment on how the hotel's Wi-Fi is better than what they use at home.

Hospitality must elevate its geeks to a higher level of corporate influence to drive business in a technology-driven era.

October 2017

Having the right labor management technology and resources in place benefits employee engagement, guest satisfaction, and the bottom line.

Teahouse owner Ali Roth details her unique business needs and how the search for the Right POS was filled with challenges.

Business intelligence platform allows management company to quickly, efficiently run reports based off of complex data and specific criteria.

Mobile app provides Monarch Beach Resort fitness enthusiasts with turn by turn directions in real time directly through the runner's headphones or Apple Watch.

Operators discuss how such tools have helped with time management, overbooking, and data/analytics.

Guests using the restaurant's mobile app or website to place an order during a 28-hour period might have had their credit card information compromised.

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