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Michal Christine Escobar, Managing Editor, Hospitality Technology

Managing Editor

Michal Christine Escobar is Hospitality Technology’s Managing Editor.  She has more than five years of experience as a B2B journalist. She is responsible for the hotel beat at the magazine and often writes about AI, VR, IoT and other emerging technologies affecting hospitality.

Articles by this author

October 2018

The hotel installed a new platform and more than 30 access points to increase WiFi coverage for guests.

Just because you don't do business in the EU or have cyber security insurance does not mean you're protected from GDPR fines.

According to recent surveys, meeting planners are looking at integrating more interactive technology to create more personalized experiences for delegates.

Recent studies reveal that loyalty is no longer the most effective factor for hotels who want to convert direct bookings.

From its guest-facing website and loyalty program to its back-of-house operations, Best Western has no plans of slowing down its innovation pipeline.

From a lack of cybersecurity standards to just "checking off the boxes," hotels and restaurants put themselves at risk when they don't implement high cybersecurity standards.

Alexa is a personal butler for your guests that delivers a personalized, fun guest experience.

What industry leaders need to know to protect their organizations, market share, clients and profits.

On-demand connectivity that lets guests stream content from their mobile devices onto 49-inch TVs with casting capabilities and free streaming-strength Wi-Fi.

They may not be leaving mints on your pillow, but robots are transforming the hospitality industry.

Technology has changed what guests value in hotel rooms and in common areas leading to complete redesigns of these spaces.

Lawsuits allege that the hotel exposed employees to a dangerous form of identity fraud and violated the Illinois Biometric Information Privacy Act.

September 2018

From mobile check-in and electronic locks to virtual concierge tech, Best Western is hoping to attract modern, fiercely independent travelers to Vīb.

Tech insights, predictions and trends from hospitality leaders at the LG Tech Tour in Chicago.

Loss prevention is often top of mind for restaurants

In this exclusive interview with Rob Sadoff and Zio Pekovic, HT learns how an Omaha hotel save $115k and increased guest satisfaction 10% in one year.

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