Michal Christine Escobar

Senior Editor, Hotels

Author Profile

Michal Christine Escobar is Hospitality Technology’s Senior Editor, with a concentration on the hotel industry. She has a decade of experience as a B2B journalist. She is responsible for the hotel beat at the magazine and often writes about AI, VR, IoT and other emerging technologies affecting hospitality.

ARTICLES BY THIS AUTHOR

3/20/2025
How Secure Digital Payments Can Boost Revenue and Customer Loyalty

Michal Christine Escobar
3/20/2025
Sustainable Water Management in Hospitality: A World Water Day Imperative
Water loss is one of the biggest sustainability hurdles for hotels and recreational facilities.

Michal Christine Escobar
3/19/2025
Beyond the Bracket: How Hotels, Casinos and Venues Can Win BIG During March Madness
March Madness is more than a tournament, it’s a revenue multiplier.

Michal Christine Escobar
3/18/2025
Time's Up: What Hospitality CTOs Must Do Now for PCI DSS 4.0.1 Compliance
With the March 31 deadline fast approaching, hotels and restaurants must ensure they meet PCI DSS 4.0.1 requirements or risk fines, security breaches, and reputational damage. Fortra’s Josh Davies breaks down what IT leaders should prioritize now.

Michal Christine Escobar
3/18/2025
The Future of Hotel Payments: Enhancing Security, Convenience, and Guest Experience
As digital payments become the new norm, hotels must adapt to evolving consumer expectations, combat rising fraud, and integrate seamless transaction solutions. Sertifi Co-Founder John Stojka shares insights on the latest innovations shaping the industry.

Michal Christine Escobar
3/18/2025
How AI-Driven Personalization is Transforming Revenue Growth in Hospitality
AI-powered personalization helps businesses increase direct bookings, maximize customer lifetime value, and reduce churn by delivering offers tailored to individual preferences.

Michal Christine Escobar
3/18/2025
The AI Dilemma in Hospitality: Efficiency vs. Experience
Chatbots and automation improve operations, but guests still crave personalized service. Can AI and human agents coexist?

Michal Christine Escobar
3/17/2025
How Identity Verification is Transforming the Face of Hospitality
The shift toward AI-powered identity verification strikes a balance between seamless guest experiences and staying one step ahead of fraudsters.

Michal Christine Escobar
3/17/2025
Unlocking Data's Full Potential for Hospitality Brands: The Journey to Collaboration
By harnessing first-party data, and leveraging data collaboration, travel brands can create seamless, personalized customer experiences that drive loyalty, engagement, and revenue in 2025 and beyond.

Michal Christine Escobar
3/16/2025
Unlocking Employee Performance With Training Tech
Restaurants are turning to technology-driven training methods to enhance employee performance, improve retention, and streamline operations.

Michal Christine Escobar