Michal Christine Escobar
ARTICLES BY THIS AUTHOR
- 6/5/2023
The Cybersecurity Risks of Mobile-First Hotel Technology
Features like contactless check-in and app-based room keys have provided guests with a seamless and safe hotel experience. However, it is important for hotel executives to be aware of the cybersecurity risks associated with mobile technology and the ways that cybercriminals can exploit these features for profit. - 6/4/2023
How The Inflation Reduction Act Could Affect the Hotel Industry
U.S. hotels that are looking to improve their energy efficiency could find a friend in the incentives provided by The Inflation Reduction Act. - 6/1/2023
Remaining Revenue Resilient During a Recession with Automation
Moving forward, it will be critical for the hospitality industry to invest in WFM solutions that utilize intelligent automation to help optimize their operations, maximize labor efficiency, and improve the employee experience simultaneously. - 6/1/2023
Closing the Deal with Gen Zs
Gen Zs are highly motivated by travel and will spend as much of their disposable income on it as possible. Here's how to attract them to your brand. - 5/30/2023
Generative AI Will Reorient Guest Behavior Around Chatbots
To start, ChatGPT-esque clones will move from a value-add to a customer expectation. Eventually more bookings may come through the chat thread than through a search initiated through the classical booking engine. - 5/30/2023
Top Technology Trends Improving Guest Experience in the Post-COVID Era
From smart lighting solutions and building management systems to IAQ sensors and energy management tools, technology can help enhance the guest experience, as well as positively impact the bottom line. - 5/30/2023
What's Wrong with Business Intelligence Solutions Today?
Here are three reasons why your BI solution may not be working out for your brand and what to look for instead. - 5/30/2023
The Potential of Generative AI in Hospitality
Generative AI is not meant to replace human employees, rather to enhance their capabilities and improve their efficiency. - 5/30/2023
Aqua-Aston Hospitality Advocates for Sustainability
During the last year, the company has been using technology to enhance the sustainability of its 25+ properties across Hawaii. - 5/29/2023
AI-Powered Sustainability Tool Aims to Transform How Hotel Brands Manage their Green Initiatives
By automating manual processes, reducing double-accounting, and streamlining the transmission of sustainability data across hospitality and travel brands, certification entities, and distributors, BeCause contributes to revenue growth.
