ARTICLES BY THIS AUTHOR
- 6/7/2023
Drive Positive Business Outcomes Through M&As
Three key strategies to properly build a successful, unified platform. - 6/6/2023
A New Tech Reality for Hotel Asset Managers: Diversify, Streamline, Automate
As technology improves and operational efficiencies are refined, workforce management tools will quickly be invaluable for maximizing revenue in the face of rising expenses. - 6/6/2023
Cybersecurity and Hospitality: A Unique Challenge
Hear from White Lodging, Loews Hotels, and the Retail & Hospitality ISAC on issues such as: ransomware, multifactor authentication, phishing, employee training, cyber security budgets, and more. - 6/5/2023
With Events Surging Back, Sales Teams Look to Boost Productivity
By embracing technology and leveraging its momentum, event professionals and hoteliers can streamline processes, enhance engagement, and drive revenue growth. - 6/5/2023
The Cybersecurity Risks of Mobile-First Hotel Technology
Features like contactless check-in and app-based room keys have provided guests with a seamless and safe hotel experience. However, it is important for hotel executives to be aware of the cybersecurity risks associated with mobile technology and the ways that cybercriminals can exploit these features for profit. - 6/4/2023
How The Inflation Reduction Act Could Affect the Hotel Industry
U.S. hotels that are looking to improve their energy efficiency could find a friend in the incentives provided by The Inflation Reduction Act. - 6/1/2023
Remaining Revenue Resilient During a Recession with Automation
Moving forward, it will be critical for the hospitality industry to invest in WFM solutions that utilize intelligent automation to help optimize their operations, maximize labor efficiency, and improve the employee experience simultaneously. - 6/1/2023
Closing the Deal with Gen Zs
Gen Zs are highly motivated by travel and will spend as much of their disposable income on it as possible. Here's how to attract them to your brand. - 5/30/2023
Generative AI Will Reorient Guest Behavior Around Chatbots
To start, ChatGPT-esque clones will move from a value-add to a customer expectation. Eventually more bookings may come through the chat thread than through a search initiated through the classical booking engine. - 5/30/2023
Top Technology Trends Improving Guest Experience in the Post-COVID Era
From smart lighting solutions and building management systems to IAQ sensors and energy management tools, technology can help enhance the guest experience, as well as positively impact the bottom line.