ARTICLES BY THIS AUTHOR
- 10/24/2023
AWS Explains How Its Generative AI Advancements Will Benefit Hotels
Greg Land, Global Head of Accommodation and Lodging, shares with HT how hoteliers can embrace the potential of generative AI. - 10/24/2023
Hotel Technology Forum Keynote Speaker to Help Attendees "Overcome Any Barrier"
Join us on Nov. 16th when Dr. Bryan K. Williams takes to the stage to help IT leaders learn how to build and sustain a resilient team. - 10/24/2023
Unlocking Guest Satisfaction: Harnessing Technology for Hospitality Success
Hotel brands can use technology to address the often unnoticed costs of negative guest experiences, by implementing effective feedback collection systems and leveraging data analytics to enhance guest satisfaction and stay competitive in the market. - 10/24/2023
Crafting Cohesive Data & Analytics Strategies: A Recipe for Business Success
Designing a comprehensive data and analytics strategy is like cooking a multi-course meal. It requires meticulous planning, precise execution, and constant refinement to deliver actionable insights and drive business success. - 10/23/2023
Hoteliers' Major Concern Isn’t What You Think: Cyberattacks Are on the Rise
How travel and hospitality companies can safeguard guests and assets from evolving cyber threats. - 10/18/2023
Elevating the Hospitality Experience: Where Technology Meets Human Touch
All hotels, from large chains to small establishments, are integrating smart and automated solutions into their strategies, but always with the goal in mind of achieving the highest level of customer satisfaction. - 10/18/2023
Hospitality Technology Announces 2023 Hotel Visionary Award Winners
IHG Hotels & Resorts, Sonesta International Hotels, Mandarin Oriental Hotel Group, Valtech, Marriott Digital Services, and RealTime Reservation are this year’s winners. - 10/18/2023
Hospitality in the Metaverse: How Hotels Can Embrace Virtual Worlds for Success
While embracing the new corporate metaverse may seem daunting, the positive effects it will have on employee engagement are more than worth taking the leap. - 10/17/2023
Uninvited Guests: Sophisticated Cyber Criminals Require Smarter Safeguards
Traditional protections like multi-factor authentication (MFA) are no longer adequate. - 10/17/2023
Technology Is Changing the Way Hotels Sustainably Manage Recreational Water
Many properties still rely heavily on human oversight and manual processes developed in the 1970s to maintain their pools, spas or other water features, resulting in excessive water use and energy bills.