Michal Christine Escobar
ARTICLES BY THIS AUTHOR
- 9/11/2023
The Impact of QR Code Integration in Hotels
From the booking confirmation to post-checkout messaging, QR codes can help automate and elevate the entire experience. - 9/11/2023
MGM Resorts Confirms New Data Breach
Computer systems began going down on Sunday morning, and by Monday afternoon the company shut down its own systems to try and protect guest data. - 9/11/2023
Why Full Service & Luxury Independent Hoteliers are Going ‘All In’ on All-in-One Tech
All-in-one PMS technology has evolved to encompass nearly every aspect of hotel operations, leveling the playing field for independents across the industry. - 9/11/2023
What Hoteliers Need to Know about Rising Insurance Costs: Leave No Stone Unturned
Hotel operators can combat rising rates with audits, accountability, and awareness of post-pandemic challenges. - 9/11/2023
What’s the Buzz Among Today’s Hoteliers?
AI, Labor Shortages, Cyber Security and Combating Trafficking dominate discussions at recent hospitality tradeshows and conferences. - 9/10/2023
Why an Advanced POS Solution Is Necessary to Understand the Modern Consumer
Modern POS software must support a range of ordering scenarios and preferences, provide an intuitive user experience (UX) for guests and staff to easily use, and cater to a broad range of payment options to elevate guest experiences in the industry’s new era. - 9/10/2023
Drive Greater ROI by Improving the Guest WiFi Network Experience
One in five Americans would be willing to give up sleep, among other things, to ensure they had flawless, high-speed WiFi. - 9/6/2023
Rethinking Hospitality’s Approach to the Workforce: Unifocus White Paper Tackles Staffing Shortages and Rising Costs
Special report provides practical tips for addressing the industry’s key challenges. - 9/5/2023
Build a Cohesive Customer Experience Using the Tools You Already Have
Optimizing the solutions you already have and empowering your teams to work more collaboratively will allow you to streamline and harmonize the customer experience delivery without revamping your entire system. - 9/5/2023
How Generative AI Maximizes the Direct Channel with Tata Crocombe
Crocombe offers hotelier experience stemming from the firsthand results of experimenting and deploying GenAI at his private island resort and two beach resorts in the Cook Islands in the South Pacific.
