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Hotel Technology Forum Keynote Speaker to Help Attendees "Overcome Any Barrier"

Join us on Nov. 16th when Dr. Bryan K. Williams takes to the stage to help IT leaders learn how to build and sustain a resilient team.
Dr. Bryan K. Williams headshot
Dr. Bryan K. Williams is a noted authority on service excellence.

Today's hotel technology leaders are faced with disruption on multiple fronts: economic strain and labor shortages continue, amidst pressure to vet and deploy emerging technologies. IT leaders must know how to adapt and maintain resiliency, for themselves and their teams. In this special session, acclaimed keynote speaker Bryan K. Williams will energize the HTF stage and arm attendees with tools to overcome professional and personal barriers. He'll help you deliver high performance in the face of disruption and empower you to build and sustain your resilient team. Be prepared to leave this interactive session having participated in the conversation and armed with a set of actionable takeaways for your growth. 

Make your plans now to attend the Hotel Technology Forum from Nov. 15-17th in Palm Beach Gardens, Fla. Register here and check out our agenda to see some of our other amazing speakers from companies such as: Appellation, Fire & Vine Hospitality, Margaritaville Enterprises, Pyramid Global Hospitality,and more!  

Now in their 18th year, the 2023 Hotel Visionary Awards will be presented on November 16 at the Hotel Technology Forum. Winners include: IHG Hotels & Resorts, Mandarin Oriental Hotel Group, Marriott Digital Services, RealTime Reservation, Sonesta International Hotels, and Valtech!

About Dr. Bryan K. Williams

Dr. Bryan K. Williams is a keynote speaker, consultant, and author, who is a noted authority on service excellence and leadership effectiveness. His passion is to serve others so they may better serve the world. Over the past several years, Bryan has provided training and consulting expertise to hundreds of organizations in over 20 industries ranging from Healthcare to Luxury Hotels. His work with clients has taken him throughout North America, Europe, Asia, Africa, Australia, South America, Mexico, and the Caribbean.

Bryan’s keynote speeches and seminars have helped organizations create a memorable service experience for their customers. He is a high-energy, dynamic speaker, who educates and inspires professionals to be consistently exceptional. Bryan is the founder of the BW Leadership Academy, creator of Motivational Moments, BWTV Online Learning and also the best-selling author of several books, including Work Like You Own It, How to Serve a VIP, Lift Me Higher, and The Inspiration Collection.

Prior to this current venture, Bryan worked with the world-renowned Ritz-Carlton Hotel Company for ten years. In his last role, he was the Global Corporate Director of Training & Organizational Effectiveness. Before his corporate assignment, he held over 17 roles with the Ritz-Carlton, beginning as a busboy at The Ritz-Carlton, St. Thomas.

Dr. Williams has earned degrees in Business Administration, Hotel/Restaurant Management, Adult Education, and a Doctor of Management in Organizational Leadership.

Bryan was a member of the Board of Examiners for the Baldrige Performance Excellence Program. The Baldrige program administers the Malcolm Baldrige National Quality Award which is the highest recognition that a U.S. organization can achieve for performance excellence. It is awarded annually by the President of the United States to businesses from all sectors.

Bryan lives with his wife and two children in the Washington DC Metro Area.

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