ARTICLES BY THIS AUTHOR
- 10/18/2023
Hospitality Technology Announces 2023 Hotel Visionary Award Winners
IHG Hotels & Resorts, Sonesta International Hotels, Mandarin Oriental Hotel Group, Valtech, Marriott Digital Services, and RealTime Reservation are this year’s winners. - 10/18/2023
Hospitality in the Metaverse: How Hotels Can Embrace Virtual Worlds for Success
While embracing the new corporate metaverse may seem daunting, the positive effects it will have on employee engagement are more than worth taking the leap. - 10/17/2023
Uninvited Guests: Sophisticated Cyber Criminals Require Smarter Safeguards
Traditional protections like multi-factor authentication (MFA) are no longer adequate. - 10/17/2023
Technology Is Changing the Way Hotels Sustainably Manage Recreational Water
Many properties still rely heavily on human oversight and manual processes developed in the 1970s to maintain their pools, spas or other water features, resulting in excessive water use and energy bills. - 10/16/2023
Overcoming Cognitive Bias in Hospitality Software Selection
By being aware of common cognitive biases, you may be able to avoid them — or at least minimize their influence on your decision. - 10/16/2023
How a New Approach to Staffing Is Helping Hospitality Businesses Become More Efficient
The time has come for hospitality to create a “middle layer” of recurring shifts for workers on flexible schedules. - 10/15/2023
4 Ways to Reduce International Traveler Hurdles through Payments
From expanding payment options to introducing cross-currency functionality, hoteliers that leverage innovative payment technology will be in the best position to take advantage of international travel trends. - 10/12/2023
How Great Survey Design Impacts Hotel Operations and Long-Term Hotel Value
Learn what hotels can do to rapidly scale their total guest engagement so that management can make more informed decisions as to which projects will have the most ROI. - 10/12/2023
Web3 Loyalty Programs: The Secret Ingredient for Success in F&B
Web3 technology enables brands to more effectively target and segment their audience so as to provide specialized benefits/offers to holders of specific digital collectibles. - 10/11/2023
Hospitality Linen Management Undergoes a Digital Transformation
Hotels lose 20% to 30% of their linen inventory, at a cost of more than $50,000 a year, due to general wear and tear, theft, and poor control systems when transporting linen to and from laundry plants.