Michal Christine Escobar

Senior Editor, Hotels

Author Profile

Michal Christine Escobar is Hospitality Technology’s Senior Editor, with a concentration on the hotel industry. She has a decade of experience as a B2B journalist. She is responsible for the hotel beat at the magazine and often writes about AI, VR, IoT and other emerging technologies affecting hospitality.

ARTICLES BY THIS AUTHOR

12/19/2023
Service Robots are Paving the Way for the Future of Hotels
As we stand on the precipice of a new era in hospitality, hotel leaders need to view the integration of robotics not as a mere operational upgrade but as a catalyst for real and measurable change.

Michal Christine Escobar
12/19/2023
Karisma Hotels & Resorts Goes All in on Personalization
Partnership with Salesforce and TELMEX will allow the resort company to access a continuous flow of information on guests, allowing staff to anticipate needs and provide personalized service.

Michal Christine Escobar
12/17/2023
HTF 2023: HT Debuts Revamped 2024 Lodging Technology Study
Experts from Agilysys, Marigold and Tabit discuss what these new data points mean for the industry during the 2023 Hotel Technology Forum.

Michal Christine Escobar
12/11/2023
Hotel X Toronto Now Offers a Virtual Concierge
Life-size holographic platform allows guests to interact with remote staff members.

Michal Christine Escobar
12/11/2023
7 Strategies to Help Hoteliers Elevate the Onboarding Experience
By taking a strategic, insights-driven approach to training, CTOs can create a program that equips employees with the skills to succeed in their position both at the beginning and throughout their time at the hotel.

Michal Christine Escobar
12/11/2023
Why Phishing Attacks Target Hospitality—and What to Do About It
Hotels, restaurants, and other businesses in the hospitality industry need to reexamine the way they approach phishing if they want to keep their data safe from attackers.

Michal Christine Escobar
12/11/2023
Robots Offer One Solution to the Hospitality Labor Shortage
Robotic assistants can take care of repetitive, labor-intensive tasks which helps prevent workplace injuries among an overloaded and aging workforce.

Michal Christine Escobar
12/10/2023
The Future of Hotel Communication: Guest-Led Voice Assistants
Hotels can bridge the growing gap between guest expectations and staffing limitations with sophisticated modern voice technology.

Michal Christine Escobar
12/10/2023
How to Recruit, Retain Gen Z into the Hotel Workforce
Showcase the upward mobility hotel jobs offer, promote employee wellness programs and professional learning opportunities, and connect with students while they’re still in school.

Michal Christine Escobar
12/10/2023
Embracing the AI Revolution: How Hotels Can Elevate the Guest Experience
By harnessing AI efficiently, hotel marketers can improve and personalize the entire guest experience while enhancing the staff experience, reducing costs and boosting profit margins.

Michal Christine Escobar