ARTICLES BY THIS AUTHOR
- 11/12/2023
AI-Driven Business Breakthroughs: Scaling Success in 2024
AI offers many benefits across different business areas, making it a powerful tool for enhancing customer understanding, empowering decision-making, and achieving seamless efficiency. - 11/12/2023
Hotel Success Unveiled: Hospitality Leaders Share Unique Loyalty Insights
Industry experts Toby Malbec, Evan Crawford, and Chad Mackay will delve into the intricacies of hotel success and share their own personal and unique loyalty stories. - 11/9/2023
7 Benefits of Migrating to AV-over-IP Solutions in Hospitality Environments
From scalability to enhanced flexibility, a successful AV-over-IP implementation offers many important benefits. - 11/8/2023
9 Ways AI Is a Game-Changer for the Hospitality Industry
Brands such as Domino’s, Panera, IHOP, Hilton, and Marriott are using AI to improve safety, quality, efficiency, sustainability, transparency. - 11/8/2023
CASE STUDY: Australia’s Norman Hotel Raises the Bar for Immersive 4K Sports Entertainment with Transformational TV System Upgrade
The hotel’s existing TV system had become outdated and unreliable, no longer working in certain areas and frequently breaking down. - 11/6/2023
HTF 2023: Sonesta's Swift Loyalty Overhaul: Streamlined Operations, Enhanced Guest Experience
During the Hotel Technology Forum, Sonesta International Hotels’ Shaun Wood will discuss how the brand replaced its 15-year-old loyalty system in less than a year. - 11/5/2023
How GenAI Can Enhance Hotel Wellness Programs
From personalized meditation session curated by a guest's stress level to rooms that adjust in real-time to a guest's physiological state to a 24/7 AI Wellness Concierge, Generative AI will be at the helm of the welltech trend that's coming for hospitality. - 11/5/2023
Moving Beyond Collection to Activation: A Data Discussion
During Hotel Technology Forum, panelists from Appellation, Frontdesk, Margaritaville Enterprises and TAPS will discuss both the problems and opportunities hoteliers face when collecting guest data. - 10/31/2023
Instant Hotel Wi-Fi: IHG's Game-Changing Auto Connect Feature
During the Hotel Technology Forum, IHG Hotels & Resorts’ Vijay Raghavan will discuss the development, rollout and success of its newest hotel Wi-Fi feature. - 10/31/2023
Regaining Customer Trust After a Data Breach – and the Fallout If a Company Fails
Eighty-one percent of customers said they would stop engaging with a brand online following a data breach.