Michal Christine Escobar
ARTICLES BY THIS AUTHOR
- 4/16/2024
Unpacking the Shift in Restaurant Tech Spending
Industry experts weigh in on why they think restaurant IT budgets are increasing and how that tech spend will affect the industry. - 4/15/2024
Driving Excellence: Elevating Valet Services with Tech Solutions
Explore the intersection of hospitality and technology, uncovering opportunities for hotels to streamline parking services and exceed guest expectations. - 4/15/2024
Digitizing Gratuity: Hotel Tipping for Modern Guests
Learn how digital tipping fosters higher wages, feedback, and talent retention in the hospitality sector. - 4/10/2024
CASE STUDY: Hotel X Supercharges Marketing with Automation and Dynamic Content
The 404-room resort in Toronto implemented Salesforce Sales and Marketing Cloud for rich guest profiles and personalized guest journeys, but needed Hapi’s experienced hospitality team to access the necessary data. - 4/9/2024
The Top 3 Security Issues Facing Hotel CIOs Today
By implementing advanced technology, fostering a security aware workforce and collaborating with industry partners, CIOs can safeguard their organization and property, ensure brand loyalty and trust and protect guest data in an increasingly digital world. - 4/9/2024
Case Study: New POS Tech Generates Revenue, BOH Efficiencies for Prep & Pastry
The breakfast/brunch concept found that changing out their POS technology during COVID-19 created significant improvements across the board. - 4/9/2024
Global Visibility, Local Appeal: Maximizing Hospitality Content with SEO
Crafting a successful local SEO strategy is crucial. Enhance engagement with location-specific keywords, geo-targeting tools like Google My Business, and compelling local stories that connect with your audience on a deeper level. - 4/9/2024
MURTEC 2024 Workshop Dives into Digital Transformation 2.0
Executives from Zaxby’s Franchising LLC and Acumera share their perspective on the industry's progression from monolithic systems to edge computing, along with insights on mitigating security risks posed by IoT devices and AI implementations. - 4/9/2024
Streamlining Success: The Crucial Role of Hotel Finance System Integration in 2024
Leveraging seamless financial system integration is key to gaining a competitive edge in the market for hotel organizations and properties. - 4/8/2024
AI Trends Redefining Hospitality Customer Service in 2024
Closed AI solutions, maintaining a human-centric approach and economic challenges for dedicated chatbot providers will become common this year.
