ARTICLES BY THIS AUTHOR
- 2/15/2024
CASE STUDY: Yubico, Microsoft Deliver Strong Identity, Endpoint and Access Controls to Hyatt’s Global Operations
Hyatt uses physical security keys across the entire corporate environment to secure the identities of all 200,000 colleagues and third-party consultants, and more than 50,000 endpoint devices around the world. - 2/14/2024
Improving Guest Engagement, Satisfaction and Loyalty with Next-Gen Electric Vehicle Chargers
Here are four ways next-generation EV chargers benefit hotels by seamlessly integrating with a guest’s digital journey. - 2/13/2024
Pricing Pressures Intensify for Hotels in Airbnb's Flexible Market
Hotels that are ready to compete with and in Airbnb's platform should follow these four steps. - 2/12/2024
The Role of Third-Party Audits in Securing Vendor Relationships
In an age where digital security threats are constantly increasing and regulatory standards are tightening, data protection becomes crucial - especially when it comes to third parties. - 2/11/2024
IHG Hotels & Resorts Wins 2023 Hotel Visionary Award for Wi-Fi Auto Connect
Two years of in-house development leads to an amazing product that improves the guest experience immeasurably. - 2/11/2024
Building Trust in Hospitality: A Roadmap for Responsible AI
Hospitality providers must strike a balanced approach that aligns cutting-edge technology with ethical responsibility and a steadfast focus on the guest experience. - 2/6/2024
Hilton Makes its First Metaverse Move
Paris Hilton breathes new life into Hilton's timeless legacy; connects the brand with the next generation of Hilton Honors members. Learn more in this Q&A with Hilton. - 2/5/2024
2024 Hospitality Revolution: Tech, Sustainability, and Personalization Drive Industry Transformation
As the hospitality sector enters a new era, technology, sustainability, and hyper-personalization redefine guest experiences and operational strategies. Here's a glimpse into the key trends reshaping the industry landscape. - 2/4/2024
Navigating Guest Challenges: Proactive Strategies for Modern Hoteliers
Hotels face escalating guest-related challenges ranging from disruptive behavior to fraud, prompting a necessity for proactive strategies, including advanced ID systems and data analytics, to ensure safety, mitigate financial losses, and enhance guest satisfaction. - 2/4/2024
A Tale of Teamwork: Mandarin Oriental Hotel Group & Valtech
What started out as a comprehensive website redesign turned into a vibrant and award-worthy partnership.