ARTICLES BY THIS AUTHOR
- 4/8/2024
4 Tips to Attract & Retain Gen Z Employees
Gen Z requires hoteliers to take a fresh look at both their management and operational strategies. - 4/7/2024
Navigating the Evolution of Restaurant Tech Infrastructure
Tech leaders from Sonny’s, Starbird Chicken and Inspire Brands discussed how restaurant tech priorities, challenges, and strategies are shifting. - 4/7/2024
Hospitality Leaders Must View Industry's AI Revolution Through the Lens of Employees
Transforming hotel management with AI-driven task management enhances employee experience, reduces training time, and improves guest satisfaction, leading to a more efficient and fulfilling work environment. - 4/3/2024
Omni Hotels Succumbs to Cyberattack
For days, reservation, payments, guestroom door locks and POS systems have been offline. - 4/2/2024
Revenue Management Strategies for the Hotel Industry
Explore hotel revenue management's critical role in optimizing income streams and ensuring long-term financial success and guest satisfaction. - 4/2/2024
The Power of a Unified Hospitality Platform: Insights from IBS’ Steffan Berelowitz
Discover how the concept of a unified platform is reshaping the hotel tech landscape, offering solutions to industry challenges while enhancing guest and staff experiences. - 3/31/2024
Transforming Guest Experiences: Turtle Bay Resort Partners with Salesforce for AI-Powered Personalization
Robert Marusi, chief commercial officer, Turtle Bay Resort, explains how Salesforce's Einstein 1 Platform is fueling a digital transformation, resulting in a substantial increase in revenue and a highly engaging guest experience. - 3/31/2024
The Continued Focus on Secure Technology in Hospitality
Implementing strategic cybersecurity measures ensures guest data protection and builds trust in hospitality tech systems. - 3/28/2024
Leveraging Technology to Foster Guest Loyalty in Hospitality
By embracing technology, hotels can make personalized outreach, offering exclusive experiences and enhancing guest engagement, ultimately standing out in a competitive market and building lasting relationships. - 3/26/2024
HT Talks Tech: Robin Ruttle, Sr. Director, Loyalty & Partnerships, Sonesta International Hotels
With more than 15 years of experience in marketing, loyalty and CRM, Ruttle believes in the power of storytelling and what it means for brands.