Viejas Casino & Resort Taps Tech for Safety

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Viejas Casino & Resort Taps Tech for Safety

By Anna Wolfe - 06/26/2020
Viejas Casino and Resort's updated safety practices include no-contact temperature checks at entry, no-touch QR code electronic menus, SMS line cue replacements and more.

Viejas Casino & Resort has revealed its detailed COVID-19 response plan to ensure guest service and safety. As the first casino to re-open in San Diego, Viejas established and demonstrated how to operate in this new and challenging time.

From updated safety practices, including no-contact temperature checks at entry, no-touch QR code electronic menus, SMS line cue replacements, custom plexiglass gaming partitions, along with enhancing its cleaning procedures, Viejas is working to ensure its guests are able to enjoy the safest environment possible.

Advised by Medical Professionals

"Every decision we make is through a lens focused on guest and team member safety. Early on, when we identified the upcoming challenges of COVID, Viejas created a COVID committee composed of industry and medical professionals," said Viejas General Manager James Wild. "This committee is dedicated to not only creating guidelines and practices but also to monitor them in use, constantly evaluating for improvement. At Viejas, we will never stop moving towards perfection in regards to our service and safety."

Viejas Casino & Resort is at the heart of the Viejas Band of Kumeyaay Indians' entrepreneurial achievements. Since its beginnings as the Viejas Bingo Room in 1977, the property has undergone several expansions, constantly striving to provide guests more amenities, better services, and more reasons to visit. 

Viejas Casino & Resort also features a variety of restaurants including the AAA Four Diamond Grove Steakhouse, The Buffet, and the Café.