Talkdesk Vacation Now is a new COVID-19 relief and recovery solution designed to help travel and hospitality companies transition contact centers to the cloud in as little as 24 hours so that agents can work from anywhere.
Virdee, whose name is a play on VRD, saw an urgent need for solutions to help hotels achieve operational efficiencies and cost savings in a contactless environment. Its growing popularity shows the hospitality industry has taken note.
The hospitality industry is facing one of the most litigious periods in history due to the pandemic. Technology can help hotels and restaurants to be proactive rather than reactive when it comes to managing risk.