SMS (Short Message Service)

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SMS (Short Message Service)

A collection of news, articles and other featured content about SMS (Short Message Service).

Chatbot Increases Hotels’ Room Service Sales 10-50% and Gets Wooed By Guests

Edward, the AI chatbot for Edwardian Hotels empowers guests and staff and is winning hearts in the process.

TraknProtect Staff Safety Webinar Series Expands

The information and education platform will now aid hoteliers impacted by staff safety (panic button) alert legislation, compliance and implementation.

TrakCast podcast

The hotel technology provider will deliver industry education and informational resources for hoteliers looking to deploy staff safety (panic) button solution.

Workers and companies who sign-up for Peach receive a shortlist of lunch options via SMS text.

Drive-thru restaurant selects Mobivity to power its mobile customer engagement programs

Services will help facilitate the speed and convenience of picking up online orders.

New features provide advanced functionality to improve employee engagement and operational excellence.

What you don’t know about SMS marketing could cost you $500 per email.

Two-way texting solutions can enhance a hotel's reputation by alleviating call congestion, improving in-house efficiency and creating happier, loyal customers.

With the addition of AI and natural language processing, Rose can now read sentiment and understand context.

Virtual assistant powered by OpenCity enables Tripleseat customers to book private events, capture leads, and manage inquiries 24/7.

Expedia is leading the way in implementing AI to help their partners maximize their tools and hoteliers must learn to do the same.

Charlestowne Hotel uses guest surveys to gather feedback and makes it a goal to respond to every guest review.

Mistakes to avoid and best practices in the era of virtual service.

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