SMS (Short Message Service)

Text messages aren't just for friendly chats – they're now filling restaurant tables and creating deeper connections between restaurants and their most loyal guests.

Mobivity's Connected Rewards platform enhances offer and reward performance by linking brand promotions to mobile game downloads and gameplay. Checkers sees 35x higher redemption rates and 54% re-engagement of lapsed customers.

The partnerships will empower RoomRaccoon users with a comprehensive suite of guest-centric features.

Integration provides high-value channel for restaurants to engage with customers, unlocking new ways to increase loyalty acquisition, and drive revenue growth.

How to balance the increasing prevalence of digital tools with a hallmark of the hospitality experience, anticipatory service.

By end of 2024, guests across the Hilton portfolio will have the ability to text for on‑property requests.

The acquisition accelerates the company's integration of AI technology to strengthen its marketing suite and help operators drive profits and enhance guest experiences.

One survey of a 1,000 small businesses found that they use, on average, 11 channels each month to communicate with their customers. This fragmentation in communication is leading to mass disarray, confusion and lost opportunity.