SMS (Short Message Service)

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SMS (Short Message Service)

A collection of news, articles and other featured content about SMS (Short Message Service).

4 Ways Messaging Apps are Overtaking SMS Texting

Messaging apps provide guests with a seamless and consistent multi-channel experience that puts them in charge of communication.

AccorHotels UK & Ireland Allows Guests to Message Staff via WhatsApp

Guests can request room service, housekeeping or make restaurant reservations via the app.

Messaging makes traveling easier and communication more personal, which provides a better guest experience.

Hotels using automated text messaging have seen guest engagement increase by more than 25 percent.

Integration enables more personal and convenient conversations between guests and hotels.

This article from Zingle provides insights on how hospitality companies can improve their guest experience and increase operational efficiency in real time by texting.

This product is designed to help TRACK users communicate with their customers and leads more effectively.

Direct connection enhances hotel communication with guests via SMS.

SkyTouch/CONNECT will empower hoteliers to unlock their hotel’s data with rapid integrations to other leading third-party technologies.

Edwardian Hotels London expands ‘virtual host’ to meetings and events

Crave Interactive partners with digital messaging company Kipsu to bring real time 2-way guest communications to Crave In-room tablets.

Uses Paytronix instant text-to-join enrollment feature

Driftwood Hospitality Management surveys property managers for trends spotted.

New features include the ability to assign a reservation a specific table

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