SMS (Short Message Service)

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SMS (Short Message Service)

A collection of news, articles and other featured content about SMS (Short Message Service).

SP Square Systems Launches Guest Management System With Texting Feature

Cloud-based GMS automates guest requests, work orders, equipment maintenance, preventive maintenance, inspections and asset management and allows guests to text in service requests.

Nordic Choice Hotels Implements SMS Messaging and Staff Communication Platform

Nordic Choice selects ALICE to unify guest and staff communication, eliminating silos.

With the addition of AI and natural language processing, Rose can now read sentiment and understand context.

There are many ways for hotels to connect with guests via mobile messaging but not all platforms are right for all hotels.

Messaging apps provide guests with a seamless and consistent multi-channel experience that puts them in charge of communication.

Guests can request room service, housekeeping or make restaurant reservations via the app.

Messaging makes traveling easier and communication more personal, which provides a better guest experience.

This article from Zingle provides insights on how hospitality companies can improve their guest experience and increase operational efficiency in real time by texting.

Hotels using automated text messaging have seen guest engagement increase by more than 25 percent.

Integration enables more personal and convenient conversations between guests and hotels.

This product is designed to help TRACK users communicate with their customers and leads more effectively.

Edwardian Hotels London expands ‘virtual host’ to meetings and events

Direct connection enhances hotel communication with guests via SMS.

SkyTouch/CONNECT will empower hoteliers to unlock their hotel’s data with rapid integrations to other leading third-party technologies.

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