Online Ordering

HT's 2023 Industry Hero award winner now integrates with Olo, Incentivio, Lunchbox, Thanx, Ovation and Performance Foodservice.

A healthy split from third-party delivery platforms to own e-commerce platforms is a great investment in terms of achieving stabilized profitability for quick-service restaurants.

IHOP teams up with Google Cloud AI to deploy an AI-powered, food ordering recommendation engine across its stores nationwide. Guests will see more helpful and personalized recommendations when ordering online.

Priyanka Mehra, Director of Product Management, Olo, is helping to bring modern payment innovations to the restaurant industry.

The Point on Online Ordering and Integrated Commerce featured Vadim Parizher, VP of Technology at Taco Bell. 

The author of The Digital Experience Company: Winning In The Digital Economy With Experience Insights, says brands should communicate clearly why the fees are being charged and how they contribute to providing a better service.

The POS company received pushback for charging restaurant customers for online orders of more than $10.

Solution optimizes in-store ordering experience and simplify payments management.

Here are some of the best practices for designing, setting up and utilizing digital displays effectively.

Operators need to learn how to truly be a digital experience company to attract first-time buyers and retain customers. Here's how.

An update on TMAD’s curbside pickup pilot. Plus: the fast-casual concept courts hoteliers to become franchisees.

Gen Z thinks they save $59 a month through loyalty programs, which is likely far off from reality.