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Tablet Tech Moves Staff From Behind Desk

NORTHWIND, provider of Maestro Enterprise Property Management hotel software and reservation software solutions for the industry’s leading independent hotels, resorts, and multi-property groups, announced it will launch the ‘New Face’ of hotel service and productivity at HITEC 2012 with its Maestro iPad Xpress Check-In app.  
NORTHWIND’s Xpress Check-In app lets properties use iPads and other tablet devices for personalized mobile check-in and check-out services with seamless remote access to the Maestro Property Management Suite. NORTHWIND combined its industry experience with the latest iPad application advances to supercharge guest service and optimize revenue and productivity. With the portability, large screen and long battery life of the iPad, it is suited very well for the round-the-clock hotel industry. The Maestro Xpress iPad solution enables staff to perform all the system check-in and -out functions of a wired front desk terminal anywhere a wireless signal is available. This is tomorrow’s technology today that meets the emerging demands of tech-savvy travelers.
Maestro Xpress Check-In handles every aspect of guest check-in and check-out including:
·         Curbside or lobby wireless check-in and check-out
·         Personalized upsell and room-change capability with real-time availability access
·         Guest registration signature capture
·         Remote group conference check-in and room blocking
·         Remotely encode magstripe and RFID room keys from the iPad
·         Credit card payment capture with PCI compliant processing
·         Guest message delivery from the iPad, or emailed instantly to the guest’s address.
Xpress Check-In registers entire groups from meeting rooms and conference spaces
Maestro Xpress Check-In is ideal for processing large groups quickly and conveniently to keep the lobby operating smoothly. Groups and conference attendee registration may be handled in a meeting room, at a welcome reception, or during a kick-off meeting. Entire tour groups may also be registered, their credit cards processed, and keys encoded and distributed while still on their bus for greater convenience.

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