Social Networking

Genares has teamed with GuestCentric to create complete digital marketing tech for hotels.

Riande Hoteles has extended its relationship with Pegasus Solutions to increase reservations through mobile and Facebook.

Hersha Hospitality Management (HHM) strives to satisfy owners and guests across its diverse portfolio by implementing a multi-brand tech plan. In an exclusive interview, Hospitality Technology magazine talks to Mike Murray, COO and Naveen P. Kakarla, President & CEO, about the company's multi-pronged approach to technology roll-outs and the investment in a real-time guest feedback platform.

The fast-expanding Smashburger has implemented Empathica Local to ensure brand standards for customer satisfaction in the midst of the chain's triple-digit growth.

A story of social media inaction proves the importance of operators not only monitoring social media, but responding to questions and comments.

newBrandAnalytics launches nBA 3.0, which extends beyond online monitoring to deliver technologically-advanced social market intelligence.

TripAdvisor has released a report detailing the social sharing habits of travelers.

Expedia has released the results of a study that includes stats on how guests communicate through social networks while on vacation.