Social Networking

Companies blend technology for new point-of-sale marketing power and a card-less mobile loyalty program integrated with payment processing.

Midtown Manhattan boutique leverages Open Hospitality's OpenFlex and OpenView to drive mobile and Facebook bookings.

Room Key has introduced enhanced planning features, expanded hotel options, and a Facebook page.

Black Angus Steakhouse battled back from bankruptcy to emerge with a growth roadmap to success. CEO Merry Taylor fills HT in on the details about the importance of investing in e-commerce initiatives, Black Angus Steakhouse's game-changing new sports bar concept and its profitable partnership with OpenTable.

A national survey of restaurant goers reveals top factors in diner satisfaction and how guests make dining decisions. Implementation of technology can help in all these areas.

Guests are more connected than ever and hospitality operators must harness mobile technology to increase sales and foster positive customer relationships.

Technology providers forge ahead with revenue management systems that allow hoteliers to drill down to the bottom line without sacrificing personal touches.

At the recent MURTEC, 58 percent of attendees named increasing guest counts as a top business objective. Those bigger numbers can be achieved by investing in the latest technologies in social CRM, e-commerce and business intelligence