Social Networking

The Punchh platform engages customers with mobile rewards and social media interaction.

Recent Cornell study examines restaurant social media practices.

VooDoo BBQ & Grill has implemented the Punchh Marketing Automation Platform to give back to customers for good word of mouth and purchases.

Using social media to drive business is no longer a new concept, but when it's used to generate buzz for a brand that hasn't even broken ground yet, that is truly forward-thinking. HT talks to Daniel Kim, founder of Red Mango USA, about how he envisioned a bold new future for frozen yogurt, not only through product development but by creating a digital culture that would appeal to the unique and devoted customers the company was cultivating through social media channels and loyalty programs.

The Bourbon Orleans adopts the Quadriga Lobbyfriend to enhance guest experience in real-time.

Integration partnership offers hotels a complete turn-key approach to online reservations and website marketing.

The marketing manager for brands including The Melting Pot and Burger 21 reveals key steps to establishing a brand-consistent social media strategy for franchises

TripAdvisor has taken control of mobile application that allows travelers to caption their trip photos.